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Message #101170
[Bug 1412748] Re: Suspend crashes and causing the computer shut down on Dell XPS 15
Gyula Gubacsi, as per http://www.dell.com/support/home/us/en/19/product-support/product/xps-15-9530/drivers an update to your computer's buggy and outdated BIOS is available (A07). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1412748
Title:
Suspend crashes and causing the computer shut down on Dell XPS 15
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 14.10: After updating ubuntu around the 8th of January, suspending causing system crash. I tried with different kernel versions and reinstalling the nvidia driver, and also using the open source nvidia driver, but got the same problem. It is crippling as I can't close my laptop lid.
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ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: gyula.gubacsi 2871 F...m pulseaudio
/dev/snd/controlC1: gyula.gubacsi 2871 F.... pulseaudio
/dev/snd/controlC0: gyula.gubacsi 2871 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=ba60a536-e5db-4152-9b2e-e70a0af1ec3f
InstallationDate: Installed on 2014-11-06 (75 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. XPS 15 9530
NonfreeKernelModules: pax nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=412601a6-f086-40cc-8bd2-f1ea9a2fa66c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.16.0-29-generic N/A
linux-backports-modules-3.16.0-29-generic N/A
linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
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