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Message #101226
[Bug 1414856] Re: SynPS/2 Synaptics TouchPad Dead in 14.04
This is a fresh install (not an update/upgrade). I do not know if the
TouchPad worked with prior kernels.
** Tags added: kernel-bug-exists-upstream
** Description changed:
- I expect a mouse in Ubuntu 14.04. Although xinput reports the TouchPad,
- it is not functional. I cannot see a mouse cursor or click things.
+ I expect a mouse in Ubuntu 14.04x64. Although xinput reports the
+ TouchPad, it is not functional. I cannot see a mouse cursor or click
+ things.
+
+ This is a fresh install (not an update/upgrade). I do not know if the
+ TouchPad worked with prior kernels.
xinput reports:
SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)]
Solutions I have tried:
Keypad solutions:
F5
Fn+F5
pressing NumLock repeatedly during boot
Modprobe solutions:
sudo modprobe -r psmouse && sudo modprobe psmouse
sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps
sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps
Kernel solutions (append to grub at end of quiet splash line):
atkbd.reset i8042.nomux
i8042.nopnp
i8042.reset=1
Missing Package solutions:
sudo apt-get install xserver-xorg-input-synaptics
sudo apt-get install gpointing-device-settings
xinput now fails to report SynPS/2 Synaptics Touch Pad
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jtd 2117 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
[ 32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1
[ 32.399988] init: plymouth-upstart-bridge main process ended, respawning
Date: Mon Jan 26 20:13:32 2015
HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8
InstallationDate: Installed on 2015-01-02 (24 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: TOSHIBA Satellite P855
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 6.80
dmi.board.asset.tag: *
dmi.board.name: QFKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite P855
dmi.product.version: PSPKEU-062002
dmi.sys.vendor: TOSHIBA
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1414856
Title:
SynPS/2 Synaptics TouchPad Dead in 14.04
Status in linux package in Ubuntu:
Confirmed
Bug description:
I expect a mouse in Ubuntu 14.04x64. Although xinput reports the
TouchPad, it is not functional. I cannot see a mouse cursor or click
things.
This is a fresh install (not an update/upgrade). I do not know if the
TouchPad worked with prior kernels.
xinput reports:
SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)]
Solutions I have tried:
Keypad solutions:
F5
Fn+F5
pressing NumLock repeatedly during boot
Modprobe solutions:
sudo modprobe -r psmouse && sudo modprobe psmouse
sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps
sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps
Kernel solutions (append to grub at end of quiet splash line):
atkbd.reset i8042.nomux
i8042.nopnp
i8042.reset=1
Missing Package solutions:
sudo apt-get install xserver-xorg-input-synaptics
sudo apt-get install gpointing-device-settings
xinput now fails to report SynPS/2 Synaptics Touch Pad
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jtd 2117 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
[ 32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1
[ 32.399988] init: plymouth-upstart-bridge main process ended, respawning
Date: Mon Jan 26 20:13:32 2015
HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8
InstallationDate: Installed on 2015-01-02 (24 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: TOSHIBA Satellite P855
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 6.80
dmi.board.asset.tag: *
dmi.board.name: QFKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite P855
dmi.product.version: PSPKEU-062002
dmi.sys.vendor: TOSHIBA
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