kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

freeman, as per http://www.samsung.com/pl/support/model/NP-R580-JS03PL an update to your computer's buggy and outdated BIOS is available (11JB). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Summary changed:

- Unable to enter password to decrypt drive
+ [Samsung NP-R580-JS03PL] Unable to enter password to decrypt drive

** Tags added: bios-outdated-11jb

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1414928

Title:
  [Samsung NP-R580-JS03PL] Unable to enter password to decrypt drive

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to enter password to decrypt drive.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-29-generic 3.16.0-29.39
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  freeman    3300 F.... pulseaudio
   /dev/snd/pcmC0D0p:   freeman    3300 F...m pulseaudio
   /dev/snd/controlC0:  freeman    3300 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jan 27 08:30:37 2015
  HibernationDevice: RESUME=UUID=b3d4e7fd-790b-42ef-aaf5-921dac598b5d
  InstallationDate: Installed on 2014-07-23 (187 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-29-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.141-0~128~ubuntu14.10.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-11-26 (61 days ago)
  dmi.bios.date: 12/21/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 04JB.M014.20091221.hkk
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: R580
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: R580
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1414928/+subscriptions