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Message #101319
[Bug 1391674] Re: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O
gianfilippo, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-2.10
** Changed in: linux (Ubuntu)
Importance: Low => High
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1391674
Title:
"Reset adapter unexpectedly" - NIC hangs using e1000e driver under
average I/O
Status in linux package in Ubuntu:
Incomplete
Bug description:
Using ubuntu 14.04 LTS
> uname -a
Linux argeste 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
/var/log/syslog:
Nov 11 23:29:00 argeste kernel: [846163.967778] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
Nov 11 23:29:01 argeste kernel: [846163.982417] xen-br1: port 1(eth1) entered disabled state
Nov 11 23:29:05 argeste kernel: [846168.028959] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
Nov 11 23:29:05 argeste kernel: [846168.029085] xen-br1: port 1(eth1) entered forwarding state
Nov 11 23:29:05 argeste kernel: [846168.029094] xen-br1: port 1(eth1) entered forwarding state
Nov 11 23:29:08 argeste kernel: [846171.956810] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
Nov 11 23:29:08 argeste kernel: [846171.956810] TDH <0>
Nov 11 23:29:08 argeste kernel: [846171.956810] TDT <1>
Nov 11 23:29:08 argeste kernel: [846171.956810] next_to_use <1>
Nov 11 23:29:08 argeste kernel: [846171.956810] next_to_clean <0>
Nov 11 23:29:08 argeste kernel: [846171.956810] buffer_info[next_to_clean]:
Nov 11 23:29:08 argeste kernel: [846171.956810] time_stamp <10c9ab819>
Nov 11 23:29:08 argeste kernel: [846171.956810] next_to_watch <0>
Nov 11 23:29:08 argeste kernel: [846171.956810] jiffies <10c9ab9d1>
Nov 11 23:29:08 argeste kernel: [846171.956810] next_to_watch.status <0>
Nov 11 23:29:08 argeste kernel: [846171.956810] MAC Status <40080183>
Nov 11 23:29:08 argeste kernel: [846171.956810] PHY Status <796d>
Nov 11 23:29:08 argeste kernel: [846171.956810] PHY 1000BASE-T Status <3800>
Nov 11 23:29:08 argeste kernel: [846171.956810] PHY Extended Status <3000>
Nov 11 23:29:08 argeste kernel: [846171.956810] PCI Status <10>
Nov 11 23:29:10 argeste kernel: [846173.956722] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
Nov 11 23:29:10 argeste kernel: [846173.956722] TDH <0>
Nov 11 23:29:10 argeste kernel: [846173.956722] TDT <1>
Nov 11 23:29:10 argeste kernel: [846173.956722] next_to_use <1>
Nov 11 23:29:10 argeste kernel: [846173.956722] next_to_clean <0>
Nov 11 23:29:10 argeste kernel: [846173.956722] buffer_info[next_to_clean]:
Nov 11 23:29:10 argeste kernel: [846173.956722] time_stamp <10c9ab819>
Nov 11 23:29:10 argeste kernel: [846173.956722] next_to_watch <0>
Nov 11 23:29:10 argeste kernel: [846173.956722] jiffies <10c9abbc5>
Nov 11 23:29:10 argeste kernel: [846173.956722] next_to_watch.status <0>
Nov 11 23:29:10 argeste kernel: [846173.956722] MAC Status <40080183>
Nov 11 23:29:10 argeste kernel: [846173.956722] PHY Status <796d>
Nov 11 23:29:10 argeste kernel: [846173.956722] PHY 1000BASE-T Status <3800>
Nov 11 23:29:10 argeste kernel: [846173.956722] PHY Extended Status <3000>
Nov 11 23:29:10 argeste kernel: [846173.956722] PCI Status <10>
Nov 11 23:29:12 argeste kernel: [846175.956759] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
Nov 11 23:29:12 argeste kernel: [846175.956759] TDH <0>
Nov 11 23:29:12 argeste kernel: [846175.956759] TDT <1>
Nov 11 23:29:12 argeste kernel: [846175.956759] next_to_use <1>
Nov 11 23:29:12 argeste kernel: [846175.956759] next_to_clean <0>
Nov 11 23:29:12 argeste kernel: [846175.956759] buffer_info[next_to_clean]:
Nov 11 23:29:12 argeste kernel: [846175.956759] time_stamp <10c9ab819>
Nov 11 23:29:12 argeste kernel: [846175.956759] next_to_watch <0>
Nov 11 23:29:12 argeste kernel: [846175.956759] jiffies <10c9abdb9>
Nov 11 23:29:12 argeste kernel: [846175.956759] next_to_watch.status <0>
Nov 11 23:29:12 argeste kernel: [846175.956759] MAC Status <40080183>
Nov 11 23:29:12 argeste kernel: [846175.956759] PHY Status <796d>
Nov 11 23:29:12 argeste kernel: [846175.956759] PHY 1000BASE-T Status <3800>
Nov 11 23:29:12 argeste kernel: [846175.956759] PHY Extended Status <3000>
Nov 11 23:29:12 argeste kernel: [846175.956759] PCI Status <10>
Nov 11 23:29:14 argeste kernel: [846177.956686] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
Nov 11 23:29:14 argeste kernel: [846177.956686] TDH <0>
Nov 11 23:29:14 argeste kernel: [846177.956686] TDT <1>
Nov 11 23:29:14 argeste kernel: [846177.956686] next_to_use <1>
Nov 11 23:29:14 argeste kernel: [846177.956686] next_to_clean <0>
Nov 11 23:29:14 argeste kernel: [846177.956686] buffer_info[next_to_clean]:
Nov 11 23:29:14 argeste kernel: [846177.956686] time_stamp <10c9ab819>
Nov 11 23:29:14 argeste kernel: [846177.956686] next_to_watch <0>
Nov 11 23:29:14 argeste kernel: [846177.956686] jiffies <10c9abfad>
Nov 11 23:29:14 argeste kernel: [846177.956686] next_to_watch.status <0>
Nov 11 23:29:14 argeste kernel: [846177.956686] MAC Status <40080183>
Nov 11 23:29:14 argeste kernel: [846177.956686] PHY Status <796d>
Nov 11 23:29:14 argeste kernel: [846177.956686] PHY 1000BASE-T Status <3800>
Nov 11 23:29:14 argeste kernel: [846177.956686] PHY Extended Status <3000>
Nov 11 23:29:14 argeste kernel: [846177.956686] PCI Status <10>
Nov 11 23:29:14 argeste kernel: [846177.967764] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
Nov 11 23:29:15 argeste kernel: [846177.987961] xen-br1: port 1(eth1) entered disabled state
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 nov 2 04:26 seq
crw-rw---- 1 root audio 116, 33 nov 2 04:26 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Nov 11 23:30:17 2014
HibernationDevice: RESUME=UUID=327b5850-ea70-4b94-8205-9c64aeb99e19
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
Lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0557:2221 ATEN International Co., Ltd Winbond Hermon
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Supermicro X9SCL/X9SCM
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: placeholder root=UUID=74a1154f-b6bc-49fa-bcf4-4e8edf793248 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.7
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-11-02 (9 days ago)
dmi.bios.date: 09/17/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.0b
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X9SCL/X9SCM
dmi.board.vendor: Supermicro
dmi.board.version: 1.11A
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.0b:bd09/17/2012:svnSupermicro:pnX9SCL/X9SCM:pvr0123456789:rvnSupermicro:rnX9SCL/X9SCM:rvr1.11A:cvnSupermicro:ct3:cvr0123456789:
dmi.product.name: X9SCL/X9SCM
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro
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