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Message #101383
[Bug 1414477] Re: system crashes with blank screen ususlly white
realtimexxx, as per http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-745/drivers an update to your computer's buggy and outdated BIOS is available (2.6.6). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Description changed:
The system crashes with a blank screen many times, 8 or 10 times this
AM. Chrome crashes, Firefox crashes, PCManFM, copying and pasting,
scrolling, and many other apps. It crashed this AM during an Update
system and nothing else was running. I think I was scrolling the
- details. I can not give any dumps because it won't run long enough. I
+ details. I can not give any dumps because it won't run long enough. I
listed some info in terminal and it crashed scrolling it. Maybe it is
hardware, but it seems to be running now for at least 30 mins. I think
I am going to change distros. I tried many things including running
some live CDs and DVDs with differing versions of Ubuntu on them to see
if I could determine a place when they stopped running, and thought I
figured it out, but I did not have it figured out. It has been crashing
since I installed 14.04, I think. I may have some non-standard
- repositories.
+ repositories. I ran 12.04 for about a year or 2.
- I am running on a Dell Optiplex 745 and ran 12.04 for about a year or 2.
- I felt I was forced to change when it was no longer supported.
-
- I wrote, designed, debugged, tested, documented software since the mid
- 60s and worked on many differing apps including real time traffic
- control, signal processing on TI DSPs, mapping apps, accounting,
- calibrating inertial guidance systems, etc., etc. I am not naive.
-
- Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
-
- It just crashed again while scrolling the sudo lspci-vnvn > lspci-
- vnvn.log
-
- 00:00.0 Host bridge [0600]: Intel Corporation 82Q963/Q965 Memory Controller Hub [8086:2990] (rev 02)
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
- Latency: 0
- Capabilities: [e0] Vendor Specific Information: Len=09 <?>
- Kernel driver in use: agpgart-intel
-
- 00:01.0 PCI bridge [0604]: Intel Corporation 82Q963/Q965 PCI Express Root Port [8086:2991] (rev 02) (prog-if 00 [Normal decode])
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0, Cache Line Size: 64 bytes
- Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
- Memory behind bridge: dfc00000-dfcfffff
- Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
- BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
- Capabilities: [88] Subsystem: Dell Device [1028:01da]
- Capabilities: [80] Power Management version 3
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
- Address: fee0300c Data: 4191
- Capabilities: [a0] Express (v1) Root Port (Slot+), MSI 00
- DevCap: MaxPayload 128 bytes, PhantFunc 0
- ExtTag- RBE+
- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
- MaxPayload 128 bytes, MaxReadReq 128 bytes
- DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
- LnkCap: Port #2, Speed 2.5GT/s, Width x16, ASPM L0s, Exit Latency L0s <1us, L1 <4us
- ClockPM- Surprise- LLActRep- BwNot-
- LnkCtl: ASPM Disabled; RCB 64 bytes Disabled+ CommClk-
- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise-
- Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
- SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
- Control: AttnInd Off, PwrInd On, Power- Interlock-
- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
- Changed: MRL- PresDet- LinkState-
- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
- RootCap: CRSVisible-
- RootSta: PME ReqID 0000, PMEStatus- PMEPending-
- Capabilities: [100 v1] Virtual Channel
- Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
- Arb: Fixed- WRR32- WRR64- WRR128-
- Ctrl: ArbSelect=Fixed
- Status: InProgress-
- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
- Status: NegoPending+ InProgress-
- Capabilities: [140 v1] Root Complex Link
- Desc: PortNumber=02 ComponentID=01 EltType=Config
- Link0: Desc: TargetPort=00 TargetComponent=01 AssocRCRB- LinkType=MemMapped LinkValid+
- Addr: 00000000feda5000
- Kernel driver in use: pcieport
-
- 00:02.0 VGA compatible controller [0300]: Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
- Subsystem: Dell Device [1028:01da]
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin A routed to IRQ 43
- Region 0: Memory at dfe00000 (32-bit, non-prefetchable) [size=1M]
- Region 2: Memory at c0000000 (64-bit, prefetchable) [size=256M]
- Region 4: I/O ports at ecb8 [size=8]
- Expansion ROM at <unassigned> [disabled]
- Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
- Address: fee0300c Data: 41d1
- Capabilities: [d0] Power Management version 2
- Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Kernel driver in use: i915
-
- 00:02.1 Display controller [0380]: Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2993] (rev 02)
- Subsystem: Dell Device [1028:01da]
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Region 0: Memory at dff00000 (32-bit, non-prefetchable) [size=1M]
- Capabilities: [d0] Power Management version 2
- Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
-
- 00:1a.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 02) (prog-if 00 [UHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin A routed to IRQ 16
- Region 4: I/O ports at ff20 [size=32]
- Kernel driver in use: uhci_hcd
-
- 00:1a.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 02) (prog-if 00 [UHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin B routed to IRQ 17
- Region 4: I/O ports at ff00 [size=32]
- Kernel driver in use: uhci_hcd
-
- 00:1a.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 02) (prog-if 20 [EHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin C routed to IRQ 22
- Region 0: Memory at dfdfbc00 (32-bit, non-prefetchable) [size=1K]
- Capabilities: [50] Power Management version 2
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [58] Debug port: BAR=1 offset=00a0
- Kernel driver in use: ehci-pci
-
- 00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0, Cache Line Size: 64 bytes
- Interrupt: pin A routed to IRQ 44
- Region 0: Memory at dfdfc000 (64-bit, non-prefetchable) [size=16K]
- Capabilities: [50] Power Management version 2
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
- Address: 00000000fee0300c Data: 41e1
- Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
- DevCap: MaxPayload 128 bytes, PhantFunc 0
- ExtTag- RBE-
- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
- MaxPayload 128 bytes, MaxReadReq 128 bytes
- DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
- Capabilities: [100 v1] Virtual Channel
- Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
- Arb: Fixed- WRR32- WRR64- WRR128-
- Ctrl: ArbSelect=Fixed
- Status: InProgress-
- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
- Status: NegoPending- InProgress-
- VC1: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=1 ArbSelect=Fixed TC/VC=80
- Status: NegoPending- InProgress-
- Capabilities: [130 v1] Root Complex Link
- Desc: PortNumber=0f ComponentID=02 EltType=Config
- Link0: Desc: TargetPort=00 TargetComponent=02 AssocRCRB- LinkType=MemMapped LinkValid+
- Addr: 00000000feda8000
- Kernel driver in use: snd_hda_intel
-
- 00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 02) (prog-if 00 [Normal decode])
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0, Cache Line Size: 64 bytes
- Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
- I/O behind bridge: 00001000-00001fff
- Memory behind bridge: dfb00000-dfbfffff
- Prefetchable memory behind bridge: 00000000d0000000-00000000d01fffff
- Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
- BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
- Capabilities: [40] Express (v1) Root Port (Slot+), MSI 00
- DevCap: MaxPayload 128 bytes, PhantFunc 0
- ExtTag- RBE+
- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
- MaxPayload 128 bytes, MaxReadReq 128 bytes
- DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
- LnkCap: Port #1, Speed 2.5GT/s, Width x1, ASPM L0s, Exit Latency L0s <256ns, L1 <4us
- ClockPM- Surprise- LLActRep+ BwNot-
- LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
- Slot #4, PowerLimit 10.000W; Interlock- NoCompl-
- SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
- Changed: MRL- PresDet- LinkState-
- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
- RootCap: CRSVisible-
- RootSta: PME ReqID 0000, PMEStatus- PMEPending-
- Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
- Address: fee0300c Data: 41a1
- Capabilities: [90] Subsystem: Dell OptiPlex 745 [1028:01da]
- Capabilities: [a0] Power Management version 2
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [100 v1] Virtual Channel
- Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
- Arb: Fixed+ WRR32- WRR64- WRR128-
- Ctrl: ArbSelect=Fixed
- Status: InProgress-
- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
- Status: NegoPending- InProgress-
- Capabilities: [180 v1] Root Complex Link
- Desc: PortNumber=01 ComponentID=02 EltType=Config
- Link0: Desc: TargetPort=00 TargetComponent=02 AssocRCRB- LinkType=MemMapped LinkValid+
- Addr: 00000000feda8001
- Kernel driver in use: pcieport
-
- 00:1c.4 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 [8086:2847] (rev 02) (prog-if 00 [Normal decode])
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0, Cache Line Size: 64 bytes
- Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
- I/O behind bridge: 00003000-00003fff
- Memory behind bridge: dfa00000-dfafffff
- Prefetchable memory behind bridge: 00000000d0200000-00000000d03fffff
- Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
- BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
- Capabilities: [40] Express (v1) Root Port (Slot+), MSI 00
- DevCap: MaxPayload 128 bytes, PhantFunc 0
- ExtTag- RBE+
- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
- MaxPayload 128 bytes, MaxReadReq 128 bytes
- DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
- LnkCap: Port #5, Speed 2.5GT/s, Width x1, ASPM L0s, Exit Latency L0s <256ns, L1 <4us
- ClockPM- Surprise- LLActRep+ BwNot-
- LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive+ BWMgmt- ABWMgmt-
- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
- Slot #0, PowerLimit 10.000W; Interlock- NoCompl-
- SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
- Changed: MRL- PresDet+ LinkState+
- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
- RootCap: CRSVisible-
- RootSta: PME ReqID 0000, PMEStatus- PMEPending-
- Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
- Address: fee0300c Data: 41b1
- Capabilities: [90] Subsystem: Dell OptiPlex 745 [1028:01da]
- Capabilities: [a0] Power Management version 2
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [100 v1] Virtual Channel
- Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
- Arb: Fixed+ WRR32- WRR64- WRR128-
- Ctrl: ArbSelect=Fixed
- Status: InProgress-
- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
- Status: NegoPending- InProgress-
- Capabilities: [180 v1] Root Complex Link
- Desc: PortNumber=05 ComponentID=02 EltType=Config
- Link0: Desc: TargetPort=00 TargetComponent=02 AssocRCRB- LinkType=MemMapped LinkValid+
- Addr: 00000000feda8001
- Kernel driver in use: pcieport
-
- 00:1d.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 02) (prog-if 00 [UHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin A routed to IRQ 23
- Region 4: I/O ports at ff80 [size=32]
- Kernel driver in use: uhci_hcd
-
- 00:1d.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 02) (prog-if 00 [UHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin B routed to IRQ 17
- Region 4: I/O ports at ff60 [size=32]
- Kernel driver in use: uhci_hcd
-
- 00:1d.2 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 02) (prog-if 00 [UHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin C routed to IRQ 18
- Region 4: I/O ports at ff40 [size=32]
- Kernel driver in use: uhci_hcd
-
- 00:1d.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 02) (prog-if 20 [EHCI])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin A routed to IRQ 23
- Region 0: Memory at ff980800 (32-bit, non-prefetchable) [size=1K]
- Capabilities: [50] Power Management version 2
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- Capabilities: [58] Debug port: BAR=1 offset=00a0
- Kernel driver in use: ehci-pci
-
- 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev f2) (prog-if 01 [Subtractive decode])
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Bus: primary=00, secondary=04, subordinate=04, sec-latency=32
- Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
- BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
- Capabilities: [50] Subsystem: Dell Device [1028:01da]
-
- 00:1f.0 ISA bridge [0601]: Intel Corporation 82801HB/HR (ICH8/R) LPC Interface Controller [8086:2810] (rev 02)
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Capabilities: [e0] Vendor Specific Information: Len=0c <?>
- Kernel driver in use: lpc_ich
-
- 00:1f.2 IDE interface [0101]: Intel Corporation 82801H (ICH8 Family) 4 port SATA Controller [IDE mode] [8086:2820] (rev 02) (prog-if 8f [Master SecP SecO PriP PriO])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin C routed to IRQ 20
- Region 0: I/O ports at fe00 [size=8]
- Region 1: I/O ports at fe10 [size=4]
- Region 2: I/O ports at fe20 [size=8]
- Region 3: I/O ports at fe30 [size=4]
- Region 4: I/O ports at fec0 [size=16]
- Region 5: I/O ports at ecc0 [size=16]
- Capabilities: [70] Power Management version 3
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
- Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
- Kernel driver in use: ata_piix
-
- 00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 02)
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Interrupt: pin C routed to IRQ 9
- Region 0: Memory at dfdfbb00 (32-bit, non-prefetchable) [size=256]
- Region 4: I/O ports at ece0 [size=32]
-
- 00:1f.5 IDE interface [0101]: Intel Corporation 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode] [8086:2825] (rev 02) (prog-if 85 [Master SecO PriO])
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
- Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0
- Interrupt: pin C routed to IRQ 20
- Region 0: I/O ports at fe40 [size=8]
- Region 1: I/O ports at fe50 [size=4]
- Region 2: I/O ports at fe60 [size=8]
- Region 3: I/O ports at fe70 [size=4]
- Region 4: I/O ports at fed0 [size=16]
- Region 5: I/O ports at ecd0 [size=16]
- Capabilities: [70] Power Management version 3
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
- Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
- Kernel driver in use: ata_piix
-
- 03:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express [14e4:167a] (rev 02)
- Subsystem: Dell OptiPlex 745 [1028:01da]
- Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- Latency: 0, Cache Line Size: 64 bytes
- Interrupt: pin A routed to IRQ 45
- Region 0: Memory at dfaf0000 (64-bit, non-prefetchable) [size=64K]
- Expansion ROM at <ignored> [disabled]
- Capabilities: [48] Power Management version 3
- Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
- Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME-
- Capabilities: [50] Vital Product Data
- Product Name: Broadcom NetXtreme Gigabit Ethernet Controller
- Read-only fields:
- [PN] Part number: BCM95754
- [EC] Engineering changes: 106679-15
- [SN] Serial number: 0123456789
- [MN] Manufacture ID: 31 34 65 34
- [RV] Reserved: checksum good, 28 byte(s) reserved
- Read/write fields:
- [YA] Asset tag: 01da.006
- [RW] Read-write area: 110 byte(s) free
- End
- Capabilities: [58] Vendor Specific Information: Len=78 <?>
- Capabilities: [e8] MSI: Enable+ Count=1/1 Maskable- 64bit+
- Address: 00000000fee0200c Data: 4122
- Capabilities: [d0] Express (v1) Endpoint, MSI 00
- DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <4us, L1 unlimited
- ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
- DevCtl: Report errors: Correctable- Non-Fatal+ Fatal+ Unsupported-
- RlxdOrd- ExtTag+ PhantFunc- AuxPwr- NoSnoop-
- MaxPayload 128 bytes, MaxReadReq 512 bytes
- DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
- LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s, Exit Latency L0s <4us, L1 <64us
- ClockPM- Surprise- LLActRep- BwNot-
- LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
- Capabilities: [100 v1] Advanced Error Reporting
- UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- UESvrt: DLP+ SDES- TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
- CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
- AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
- Capabilities: [13c v1] Virtual Channel
- Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
- Arb: Fixed- WRR32- WRR64- WRR128-
- Ctrl: ArbSelect=Fixed
- Status: InProgress-
- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff
- Status: NegoPending- InProgress-
- Capabilities: [160 v1] Device Serial Number 00-1a-a0-ff-fe-46-ef-3f
- Capabilities: [16c v1] Power Budgeting <?>
- Kernel driver in use: tg3
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: realtime 1698 F.... lxpanel
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: realtime 1698 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory
CurrentDesktop: LXDE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=fb410345-ccdf-4803-826d-215c019e61af
InstallationDate: Installed on 2014-12-08 (48 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 745
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/lubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-44-generic N/A
- linux-backports-modules-3.13.0-44-generic N/A
- linux-firmware 1.127.11
+ linux-restricted-modules-3.13.0-44-generic N/A
+ linux-backports-modules-3.13.0-44-generic N/A
+ linux-firmware 1.127.11
RfKill:
-
+
Tags: trusty
Uname: Linux 3.13.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/21/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0GX297
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.3.1:bd05/21/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GX297:rvr:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
** Tags added: bios-outdated-2.6.6
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1414477
Title:
system crashes with blank screen ususlly white
Status in linux package in Ubuntu:
Incomplete
Bug description:
The system crashes with a blank screen many times, 8 or 10 times this
AM. Chrome crashes, Firefox crashes, PCManFM, copying and pasting,
scrolling, and many other apps. It crashed this AM during an Update
system and nothing else was running. I think I was scrolling the
details. I can not give any dumps because it won't run long enough.
I listed some info in terminal and it crashed scrolling it. Maybe it
is hardware, but it seems to be running now for at least 30 mins. I
think I am going to change distros. I tried many things including
running some live CDs and DVDs with differing versions of Ubuntu on
them to see if I could determine a place when they stopped running,
and thought I figured it out, but I did not have it figured out. It
has been crashing since I installed 14.04, I think. I may have some
non-standard repositories. I ran 12.04 for about a year or 2.
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: realtime 1698 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory
CurrentDesktop: LXDE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=fb410345-ccdf-4803-826d-215c019e61af
InstallationDate: Installed on 2014-12-08 (48 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 745
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/lubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.13.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/21/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0GX297
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.3.1:bd05/21/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GX297:rvr:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1414477/+subscriptions
References
