kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

jtd, the issue you are reporting is an upstream one. Could you please
report this problem to the appropriate mailing list (linux-input) by
following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked via http://vger.kernel.org/vger-
lists.html . It can take a day for the new e-mail to show up in the
respective archive.

Thank you for your understanding.

** Tags added: latest-bios-6.80

** Summary changed:

- SynPS/2 Synaptics TouchPad Dead in 14.04
+ [Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04

** Summary changed:

- [Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04
+ [Toshiba Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1414856

Title:
  [Toshiba Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in
  14.04

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I expect a mouse in Ubuntu 14.04x64. Although xinput reports the
  TouchPad, it is not functional. I cannot see a mouse cursor or click
  things.

  This is a fresh install (not an update/upgrade). I do not know if the
  TouchPad worked with prior kernels.

  xinput reports:

  SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)]

  Solutions I have tried:

      Keypad solutions:
          F5
          Fn+F5
          pressing NumLock repeatedly during boot
      Modprobe solutions:
          sudo modprobe -r psmouse && sudo modprobe psmouse
          sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps
          sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps
      Kernel solutions (append to grub at end of quiet splash line):
          atkbd.reset i8042.nomux
          i8042.nopnp
          i8042.reset=1
      Missing Package solutions:
          sudo apt-get install xserver-xorg-input-synaptics
          sudo apt-get install gpointing-device-settings
              xinput now fails to report SynPS/2 Synaptics Touch Pad

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jtd        2117 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   [   32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1
   [   32.399988] init: plymouth-upstart-bridge main process ended, respawning
  Date: Mon Jan 26 20:13:32 2015
  HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8
  InstallationDate: Installed on 2015-01-02 (24 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: TOSHIBA Satellite P855
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 6.80
  dmi.board.asset.tag: *
  dmi.board.name: QFKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: Satellite P855
  dmi.product.version: PSPKEU-062002
  dmi.sys.vendor: TOSHIBA

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