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Re: [Bug 1413443] Re: Touchpad HP Pavilion not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Samaneri Vimala <samaneri.vimala@xxxxxxxxx>
Date: Wed, 28 Jan 2015 23:10:31 -0000
Reply-to: Bug 1413443 <1413443@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Dear Christopher,

Running apport-collect came up with:
dpkg-query: no packages found matching linux
error report was sent.

Computer info:
Product: F7P84PA#ABG
Model: 15-d006AU
Serial: 5CB4060RF2

Thanks
Vimala


PS installation of Kernel seems to have gone OK (I ran it again just in
case): Text in terminal:

(Reading database ... 227946 files and directories currently installed.)
Preparing to unpack
linux-headers-3.19.0-031900rc5_3.19.0-031900rc5.201501180935_all.deb ...
Unpacking linux-headers-3.19.0-031900rc5 (3.19.0-031900rc5.201501180935)
over (3.19.0-031900rc5.201501180935) ...
Preparing to unpack
linux-headers-3.19.0-031900rc5-generic_3.19.0-031900rc5.201501180935_amd64.deb
...
Unpacking linux-headers-3.19.0-031900rc5-generic
(3.19.0-031900rc5.201501180935) over (3.19.0-031900rc5.201501180935) ...
Preparing to unpack
linux-image-3.19.0-031900rc5-generic_3.19.0-031900rc5.201501180935_amd64.deb
...
Done.
Unpacking linux-image-3.19.0-031900rc5-generic
(3.19.0-031900rc5.201501180935) over (3.19.0-031900rc5.201501180935) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
Setting up linux-headers-3.19.0-031900rc5 (3.19.0-031900rc5.201501180935)
...
Setting up linux-headers-3.19.0-031900rc5-generic
(3.19.0-031900rc5.201501180935) ...
Setting up linux-image-3.19.0-031900rc5-generic
(3.19.0-031900rc5.201501180935) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Not updating initrd symbolic links since we are being updated/reinstalled
(3.19.0-031900rc5.201501180935 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled
(3.19.0-031900rc5.201501180935 was configured last, according to dpkg)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
update-initramfs: Generating /boot/initrd.img-3.19.0-031900rc5-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub
3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT
is set is no longer supported.
Found linux image: /boot/vmlinuz-3.19.0-031900rc5-generic
Found initrd image: /boot/initrd.img-3.19.0-031900rc5-generic
Found linux image: /boot/vmlinuz-3.16.0-29-generic
Found initrd image: /boot/initrd.img-3.16.0-29-generic
Found linux image: /boot/vmlinuz-3.16.0-23-generic
Found initrd image: /boot/initrd.img-3.16.0-23-generic
Adding boot menu entry for EFI firmware configuration
done



On Wed, Jan 28, 2015 at 5:52 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Samaneri Vimala, could you please provide the full computer model as
> noted on the sticker of the computer itself (not from the Bug
> Description)?
>
> Also, could you please execute the following in a terminal:
> apport-collect 1413443
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1413443
>
> Title:
>   Touchpad HP Pavilion not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade
>   I'm using Ubuntu 14.10
>   ---
>   ApportVersion: 2.14.7-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  santi      2188 F.... pulseaudio
>    /dev/snd/controlC0:  santi      2188 F.... pulseaudio
>   CurrentDesktop: Unity
>   DistroRelease: Ubuntu 14.10
>   HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
>   InstallationDate: Installed on 2015-01-19 (2 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: linux (not installed)
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed
> root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-23-generic N/A
>    linux-backports-modules-3.16.0-23-generic  N/A
>    linux-firmware                             1.138
>   Tags:  utopic
>   Uname: Linux 3.16.0-23-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 11/13/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.07
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.18
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1413443

Title:
  Touchpad HP Pavilion not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade
  I'm using Ubuntu 14.10
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  santi      2188 F.... pulseaudio
   /dev/snd/controlC0:  santi      2188 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
  InstallationDate: Installed on 2015-01-19 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  InstallationDate: Installed on 2015-01-19 (9 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Package: linux (not installed)
  Tags:  utopic
  Uname: Linux 3.19.0-031900rc5-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+subscriptions
References

[Bug 1413443] [NEW] Touchpad HP Pavilion not working
From: Samaneri Vimala, 2015-01-22
[Bug 1413443] Re: Touchpad HP Pavilion not working
From: Christopher M. Penalver, 2015-01-28