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[Bug 1413443] Re: Touchpad HP Pavilion not working

 

** Description changed:

  Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade
  I'm using Ubuntu 14.10
  ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  santi      2188 F.... pulseaudio
   /dev/snd/controlC0:  santi      2188 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
  InstallationDate: Installed on 2015-01-19 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard
- --- 
+ ---
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  InstallationDate: Installed on 2015-01-19 (10 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Package: linux (not installed)
  Tags:  utopic
  Uname: Linux 3.19.0-031900rc6-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
- --- 
+ ---
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  santi      2182 F.... pulseaudio
-  /dev/snd/controlC0:  santi      2182 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  santi      2182 F.... pulseaudio
+  /dev/snd/controlC0:  santi      2182 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
  InstallationDate: Installed on 2015-01-19 (10 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-29-generic N/A
-  linux-backports-modules-3.16.0-29-generic  N/A
-  linux-firmware                             1.138.1
+  linux-restricted-modules-3.16.0-29-generic N/A
+  linux-backports-modules-3.16.0-29-generic  N/A
+  linux-firmware                             1.138.1
  Tags:  utopic
  Uname: Linux 3.16.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

  Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade
  I'm using Ubuntu 14.10
  ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  santi      2188 F.... pulseaudio
   /dev/snd/controlC0:  santi      2188 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
  InstallationDate: Installed on 2015-01-19 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard
- ---
- ApportVersion: 2.14.7-0ubuntu8.1
- Architecture: amd64
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.10
- InstallationDate: Installed on 2015-01-19 (10 days ago)
- InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
- Package: linux (not installed)
- Tags:  utopic
- Uname: Linux 3.19.0-031900rc6-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- ---
- ApportVersion: 2.14.7-0ubuntu8.1
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  santi      2182 F.... pulseaudio
-  /dev/snd/controlC0:  santi      2182 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.10
- HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
- InstallationDate: Installed on 2015-01-19 (10 days ago)
- InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
- MachineType: Hewlett-Packard HP 15 Notebook PC
- Package: linux (not installed)
- ProcFB: 0 radeondrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
- RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-29-generic N/A
-  linux-backports-modules-3.16.0-29-generic  N/A
-  linux-firmware                             1.138.1
- Tags:  utopic
- Uname: Linux 3.16.0-29-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 11/13/2013
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: F.07
- dmi.board.asset.tag: Base Board Asset Tag
- dmi.board.name: 2192
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: 41.18
- dmi.chassis.asset.tag: Chassis Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.chassis.version: Chassis Version
- dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
- dmi.product.name: HP 15 Notebook PC
- dmi.product.version: 0975100000405F10000620180
- dmi.sys.vendor: Hewlett-Packard

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308382/+files/ProcEnviron.txt

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308420/+files/WifiSyslog.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308419/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308418/+files/UdevDb.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308416/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308415/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308414/+files/ProcInterrupts.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308413/+files/ProcEnviron.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308412/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308411/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308410/+files/Lspci.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308409/+files/IwConfig.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308408/+files/CurrentDmesg.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308406/+files/BootDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308407/+files/CRDA.txt

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+attachment/4308405/+files/AlsaInfo.txt

-- 
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https://bugs.launchpad.net/bugs/1413443

Title:
  Touchpad HP Pavilion not working

Status in linux package in Ubuntu:
  Triaged

Bug description:
  Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade
  I'm using Ubuntu 14.10
  ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  santi      2188 F.... pulseaudio
   /dev/snd/controlC0:  santi      2188 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f
  InstallationDate: Installed on 2015-01-19 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
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References