kernel-packages team mailing list archive

[Julio Rojas <1416865@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected utopic

** Description changed:

  I just updated my distro to Unique on my Dell XPS 13 Developer Edition and the trackpad was not recognized. Followed this link instructions:
  https://wiki.ubuntu.com/DebuggingTouchpadDetection
+ --- 
+ ApportVersion: 2.14.7-0ubuntu8.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jcr        3044 F.... pulseaudio
+  /dev/snd/controlC1:  jcr        3044 F.... pulseaudio
+ CurrentDesktop: Unity
+ CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
+ DistributionChannelDescriptor:
+  # This is a distribution channel descriptor
+  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-precise-amd64-20130203-1
+ DistroRelease: Ubuntu 14.10
+ InstallationDate: Installed on 2013-12-13 (415 days ago)
+ InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
+ MachineType: Dell Inc. XPS13 9333
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=62342c8a-4ffe-44cc-b168-6eb385fa946d ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
+ Tags:  utopic
+ Uname: Linux 3.16.0-30-generic x86_64
+ UpgradeStatus: Upgraded to utopic on 2015-02-01 (0 days ago)
+ UserGroups: libvirtd sudo
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 12/11/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A02
+ dmi.board.name: 0GFTRT
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.name: XPS13 9333
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1416865/+attachment/4309916/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1416865

Title:
  Synaptics trackpad not recognized

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I just updated my distro to Unique on my Dell XPS 13 Developer Edition and the trackpad was not recognized. Followed this link instructions:
  https://wiki.ubuntu.com/DebuggingTouchpadDetection
  --- 
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jcr        3044 F.... pulseaudio
   /dev/snd/controlC1:  jcr        3044 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  DistroRelease: Ubuntu 14.10
  InstallationDate: Installed on 2013-12-13 (415 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MachineType: Dell Inc. XPS13 9333
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=62342c8a-4ffe-44cc-b168-6eb385fa946d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Tags:  utopic
  Uname: Linux 3.16.0-30-generic x86_64
  UpgradeStatus: Upgraded to utopic on 2015-02-01 (0 days ago)
  UserGroups: libvirtd sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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