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Re: [Bug 1416913] Re: Upgrade from 3.16.0-23 to -30 caused cascade.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Neil Hearn <nhearn@xxxxxxxx>
Date: Mon, 02 Feb 2015 00:09:55 -0000
Reply-to: Bug 1416913 <1416913@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hi Christopher,
The device in question is my wife's laptop, so I daren't "test" anything.
I submitted the bug, and would test this upstream, but I have no experience of this error on my personal or development devices.  Apologies if I have reported when I should not.

Neil Hearn.


On 1 Feb 2015, at 23:49, "Christopher M. Penalver"
<christopher.m.penalver@xxxxxxxxx> wrote:

> Neil Hearn, thank you for reporting this and helping make Ubuntu better.
> Could you please test the latest upstream kernel available from the very
> top line at the top of the page (the release names are irrelevant for
> testing, and please do not test the daily folder) following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue.
> 
> If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-3.XY-rcZ
> 
> Where XY and Z are numbers corresponding to the kernel version.
> 
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-3.XY-rcZ
> 
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
> 
> Thank you for your understanding.
> 
> ** Tags added: regression-update
> 
> ** Description changed:
> 
>  Upgrade from 3.16.0-23 to -30 caused cascade of errors.
>  Started with TPM error (7) at boot and would not continue past.
> - Enabled TPM in Bios security.
> - TPM Error dissappeared but on boot Ubuntu splash was small and located top left.
> - Would not boot past this screen.
> + Enabled TPM in BIOS security. TPM Error disappeared but on boot Ubuntu splash was small and located top left. Would not boot past this screen.
> 
>  Recovery console would not boot failsafeX
> 
>  Shell allowed the removal of nfs-common (only non-update module installed before reboot).
>  Ran apt-get clean
>  apt-get autoremove
>  apt-get update
> 
> - changed /etc/default/grub as per...
> + WORKAROUND: In /etc/default/grub:
>  GRUB_CMDLINE_LINUX_DEFAULT="acpi=nomsi quiet splash nolapic"
>  GRUB_CMDLINE_LINUX="tpm_tis.interrupts=0"
> 
>  adding the "acpi=nomsi" and "nolapic" along with "tpm_tis.interrupts=0".
> - 
> - Rebooted and system came up.
> - 
> - None of this occurred before the kernel upgrade to 3.16.0-30
> 
>  ProblemType: Bug
>  DistroRelease: Ubuntu 14.10
>  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
>  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
>  Uname: Linux 3.16.0-30-generic x86_64
>  NonfreeKernelModules: wl
>  ApportVersion: 2.14.7-0ubuntu8.1
>  Architecture: amd64
>  AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC0:  katy       2172 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC0:  katy       2172 F.... pulseaudio
>  Date: Sun Feb  1 23:07:23 2015
>  HibernationDevice: RESUME=UUID=572dc790-34eb-4020-8032-633bb996f79a
>  InstallationDate: Installed on 2015-01-30 (2 days ago)
>  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
>  MachineType: Hewlett-Packard HP Compaq 6715b (GB837ET#ABU)
>  PccardctlIdent:
> -  Socket 0:
> -    no product info available
> +  Socket 0:
> +    no product info available
>  PccardctlStatus:
> -  Socket 0:
> -    no card
> +  Socket 0:
> +    no card
>  ProcFB: 0 radeondrmfb
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=1814090d-3c21-4bab-8fca-84a748e4f43a ro tpm_tis.interrupts=0 acpi=nomsi quiet splash nolapic vt.handoff=7
>  RelatedPackageVersions:
> -  linux-restricted-modules-3.16.0-30-generic N/A
> -  linux-backports-modules-3.16.0-30-generic  N/A
> -  linux-firmware                             1.138.1
> +  linux-restricted-modules-3.16.0-30-generic N/A
> +  linux-backports-modules-3.16.0-30-generic  N/A
> +  linux-firmware                             1.138.1
>  SourcePackage: linux
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 07/16/2007
>  dmi.bios.vendor: Hewlett-Packard
>  dmi.bios.version: 68YTT Ver. F.07
>  dmi.board.name: 30C2
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: KBC Version 71.28
>  dmi.chassis.asset.tag: CNU8021MSF
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.07:bd07/16/2007:svnHewlett-Packard:pnHPCompaq6715b(GB837ET#ABU):pvrF.07:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.28:cvnHewlett-Packard:ct10:cvr:
>  dmi.product.name: HP Compaq 6715b (GB837ET#ABU)
>  dmi.product.version: F.07
>  dmi.sys.vendor: Hewlett-Packard
> 
> ** Changed in: linux (Ubuntu)
>   Importance: Undecided => Low
> 
> ** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1416913
> 
> Title:
>  Upgrade from 3.16.0-23 to -30 caused cascade.
> 
> Status in linux package in Ubuntu:
>  Incomplete
> 
> Bug description:
>  Upgrade from 3.16.0-23 to -30 caused cascade of errors.
>  Started with TPM error (7) at boot and would not continue past.
>  Enabled TPM in BIOS security. TPM Error disappeared but on boot Ubuntu splash was small and located top left. Would not boot past this screen.
> 
>  Recovery console would not boot failsafeX
> 
>  Shell allowed the removal of nfs-common (only non-update module installed before reboot).
>  Ran apt-get clean
>  apt-get autoremove
>  apt-get update
> 
>  WORKAROUND: In /etc/default/grub:
>  GRUB_CMDLINE_LINUX_DEFAULT="acpi=nomsi quiet splash nolapic"
>  GRUB_CMDLINE_LINUX="tpm_tis.interrupts=0"
> 
>  adding the "acpi=nomsi" and "nolapic" along with
>  "tpm_tis.interrupts=0".
> 
>  ProblemType: Bug
>  DistroRelease: Ubuntu 14.10
>  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
>  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
>  Uname: Linux 3.16.0-30-generic x86_64
>  NonfreeKernelModules: wl
>  ApportVersion: 2.14.7-0ubuntu8.1
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  katy       2172 F.... pulseaudio
>  Date: Sun Feb  1 23:07:23 2015
>  HibernationDevice: RESUME=UUID=572dc790-34eb-4020-8032-633bb996f79a
>  InstallationDate: Installed on 2015-01-30 (2 days ago)
>  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
>  MachineType: Hewlett-Packard HP Compaq 6715b (GB837ET#ABU)
>  PccardctlIdent:
>   Socket 0:
>     no product info available
>  PccardctlStatus:
>   Socket 0:
>     no card
>  ProcFB: 0 radeondrmfb
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=1814090d-3c21-4bab-8fca-84a748e4f43a ro tpm_tis.interrupts=0 acpi=nomsi quiet splash nolapic vt.handoff=7
>  RelatedPackageVersions:
>   linux-restricted-modules-3.16.0-30-generic N/A
>   linux-backports-modules-3.16.0-30-generic  N/A
>   linux-firmware                             1.138.1
>  SourcePackage: linux
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 07/16/2007
>  dmi.bios.vendor: Hewlett-Packard
>  dmi.bios.version: 68YTT Ver. F.07
>  dmi.board.name: 30C2
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: KBC Version 71.28
>  dmi.chassis.asset.tag: CNU8021MSF
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.07:bd07/16/2007:svnHewlett-Packard:pnHPCompaq6715b(GB837ET#ABU):pvrF.07:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.28:cvnHewlett-Packard:ct10:cvr:
>  dmi.product.name: HP Compaq 6715b (GB837ET#ABU)
>  dmi.product.version: F.07
>  dmi.sys.vendor: Hewlett-Packard
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416913/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1416913

Title:
  Upgrade from 3.16.0-23 to -30 caused cascade.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Upgrade from 3.16.0-23 to -30 caused cascade of errors.
  Started with TPM error (7) at boot and would not continue past.
  Enabled TPM in BIOS security. TPM Error disappeared but on boot Ubuntu splash was small and located top left. Would not boot past this screen.

  Recovery console would not boot failsafeX

  Shell allowed the removal of nfs-common (only non-update module installed before reboot).
  Ran apt-get clean
  apt-get autoremove
  apt-get update

  WORKAROUND: In /etc/default/grub:
  GRUB_CMDLINE_LINUX_DEFAULT="acpi=nomsi quiet splash nolapic"
  GRUB_CMDLINE_LINUX="tpm_tis.interrupts=0"

  adding the "acpi=nomsi" and "nolapic" along with
  "tpm_tis.interrupts=0".

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  katy       2172 F.... pulseaudio
  Date: Sun Feb  1 23:07:23 2015
  HibernationDevice: RESUME=UUID=572dc790-34eb-4020-8032-633bb996f79a
  InstallationDate: Installed on 2015-01-30 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP Compaq 6715b (GB837ET#ABU)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=1814090d-3c21-4bab-8fca-84a748e4f43a ro tpm_tis.interrupts=0 acpi=nomsi quiet splash nolapic vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.07
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.28
  dmi.chassis.asset.tag: CNU8021MSF
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.07:bd07/16/2007:svnHewlett-Packard:pnHPCompaq6715b(GB837ET#ABU):pvrF.07:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.28:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715b (GB837ET#ABU)
  dmi.product.version: F.07
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416913/+subscriptions
References

[Bug 1416913] [NEW] Upgrade from 3.16.0-23 to -30 caused cascade.
From: Neil Hearn, 2015-02-01
[Bug 1416913] Re: Upgrade from 3.16.0-23 to -30 caused cascade.
From: Christopher M. Penalver, 2015-02-01