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[Bug 1418134] Re: Alps TouchPad not recognized by kernel

 

apport information

** Tags added: apport-collected

** Description changed:

  Expected behavior:
  Two-finger scrolling, multi-touch, etc
  
  Actual behavior:
  Regular dumb touchpad
  
  Detail:
  dmesg|grep ALPS dumps "psmouse serio3: alps: Unknown ALPS touchpad: E7=73 03 0a, EC=88 b3 18"
  
  Fix:
  DKMS patching from https://github.com/he1per/psmouse-dkms-alpsv7
  
  This patch seems to be included in 3.17 onwards, but 3.16 and below I
  need to DKMS. Perhaps a backport?
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  Date: Wed Feb  4 12:17:05 2015
  InstallationDate: Installed on 2014-10-05 (121 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=screen
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  falconeye   2455 F.... pulseaudio
+                       lightdm    3342 F.... pulseaudio
+  /dev/snd/controlC0:  falconeye   2455 F.... pulseaudio
+                       lightdm    3342 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=bbb6e8b9-e3f3-4e37-8d68-5560b0257bec
+ InstallationDate: Installed on 2014-10-05 (122 days ago)
+ InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
+ MachineType: Hewlett-Packard HP EliteBook Revolve 810 G2
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-30-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash i915.lvds_downclock=1 drm.vblankoffdelay=1 i915.semaphores=1 i915_enable_rc6=1 i915.modeset=1 intel_pstate=enable vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-30-generic N/A
+  linux-backports-modules-3.16.0-30-generic  N/A
+  linux-firmware                             1.127.11
+ Tags:  trusty
+ Uname: Linux 3.16.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 04/01/2014
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: L86 Ver. 01.02
+ dmi.board.name: 21B3
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 45.10
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrL86Ver.01.02:bd04/01/2014:svnHewlett-Packard:pnHPEliteBookRevolve810G2:pvrA3009FD18C03:rvnHewlett-Packard:rn21B3:rvrKBCVersion45.10:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP EliteBook Revolve 810 G2
+ dmi.product.version: A3009FD18C03
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1418134/+attachment/4312511/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1418134

Title:
  Alps TouchPad not recognized by kernel

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Expected behavior:
  Two-finger scrolling, multi-touch, etc

  Actual behavior:
  Regular dumb touchpad

  Detail:
  dmesg|grep ALPS dumps "psmouse serio3: alps: Unknown ALPS touchpad: E7=73 03 0a, EC=88 b3 18"

  Fix:
  DKMS patching from https://github.com/he1per/psmouse-dkms-alpsv7

  This patch seems to be included in 3.17 onwards, but 3.16 and below I
  need to DKMS. Perhaps a backport?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  Date: Wed Feb  4 12:17:05 2015
  InstallationDate: Installed on 2014-10-05 (121 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=screen
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  falconeye   2455 F.... pulseaudio
                        lightdm    3342 F.... pulseaudio
   /dev/snd/controlC0:  falconeye   2455 F.... pulseaudio
                        lightdm    3342 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bbb6e8b9-e3f3-4e37-8d68-5560b0257bec
  InstallationDate: Installed on 2014-10-05 (122 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: Hewlett-Packard HP EliteBook Revolve 810 G2
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-30-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash i915.lvds_downclock=1 drm.vblankoffdelay=1 i915.semaphores=1 i915_enable_rc6=1 i915.modeset=1 intel_pstate=enable vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L86 Ver. 01.02
  dmi.board.name: 21B3
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 45.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL86Ver.01.02:bd04/01/2014:svnHewlett-Packard:pnHPEliteBookRevolve810G2:pvrA3009FD18C03:rvnHewlett-Packard:rn21B3:rvrKBCVersion45.10:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook Revolve 810 G2
  dmi.product.version: A3009FD18C03
  dmi.sys.vendor: Hewlett-Packard

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