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[Bug 1404853] Re: [Ubuntu 14.04.1 LTS] Asus X550C using mousepad makes Ubuntu freeze

 

score100, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-300
** Tags added: latest-bios-300

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1404853

Title:
  [Ubuntu 14.04.1 LTS] Asus X550C using mousepad makes Ubuntu freeze

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello,
  I originally thought to be affected by  bug #1314198:
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1314198 .

  But mine is different. My mousepad gets recognized fine and works without problems. However if I keep on using it consistently ubuntu freezes after approximately 5 minutes of usage. The mouse doesn't move anymore, connecting an external mouse makes the pointer not move either. 
  Oddly enough this doesn' t happen when using an external mouse from the start. Also this seems to be a ubuntu related issue, as using it in crunchbang/debian doesn't cause any problems.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moritz     1594 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c4db95ae-d5f1-4c59-9499-5ce411173918
  InstallationDate: Installed on 2014-07-17 (157 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550CC
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=2cdf6c0e-cad8-486a-ae0c-038ad2fc8cc9 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.13.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/24/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550CC.222
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550CC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.222:bd02/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550CC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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