kernel-packages team mailing list archive

[Ron Tucker <1417665@xxxxxxxxxxxxxxxxxx>]

I bought This Toshiba from Best Buy last week. It was pre loaded with 
Windoze 8.1. I resized the partition, and installed Ubuntu 14.04. I 
upgraded to 14.10. I never noticed any problems with 14.04, only with 
14.10, but that does not mean much because I upgraded almost right away.

I do not work from the Windoze much, but I never noticed it shutting 
down. I only work from the Windoze side when I have to work on my taxes.

When I am in 14.10, just before it shuts down, everything freezes. That 
is when I know it is going to restart. It usually happens at least once 
an hour.


I have never done anything like what you are asking me to do, but I 
would try. However, I really do not understand what to do from the 
directions given. What do I download, and how do I install or run it?


On 02/04/2015 03:19 PM, Joseph Salisbury wrote:
> Did this issue start happening after an update/upgrade?  Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.19 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc7-vivid/
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1417665

Title:
  Computer turns of

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  A new computer, Satellite just turns off without notice. This is a new
  computer that I bought, because my old one was doing the same thing,
  and I thought it was the computer.

  Ubuntu 14.10

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ron        3157 F.... pulseaudio
   /dev/snd/controlC0:  ron        3157 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Feb  3 11:02:35 2015
  InstallationDate: Installed on 2015-01-25 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: TOSHIBA Satellite C75D-B
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic.efi.signed root=UUID=a6fd2e41-fd58-435a-9083-2ade26ac07ee ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware                             1.138.1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2015-01-25 (8 days ago)
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteC75D-B:pvrPSCLEU-032004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C75D-B
  dmi.product.version: PSCLEU-032004
  dmi.sys.vendor: TOSHIBA

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