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Message #103187
[Bug 1418918] Re: Kernel Panic - not syncing - UbuntuStudio 14.04.1 64bits
Joan CiberSheep, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.35). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-1.35
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1418918/+attachment/4313793/+files/version.log
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1418918/+attachment/4313794/+files/lspci-vnvn.log
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1418918
Title:
Kernel Panic - not syncing - UbuntuStudio 14.04.1 64bits
Status in linux package in Ubuntu:
Incomplete
Bug description:
Installed Ubuntu Studio 64bits with no problem. Normal use and "Multimedia" use normal.
Upgraded kernel serveral times with no problem.
Since using:
linux-image-3.13.0-44-lowlatency
and
linux-image-3.13.0-45-lowlatency
I have experienced random crashes while I was not using computer but firefox was opened (for example) or pausing a youtube video and wait.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13
Uname: Linux 3.13.0-45-lowlatency x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cibersheep 3187 F.... pulseaudio
/dev/snd/pcmC0D0p: cibersheep 3187 F...m pulseaudio
CurrentDesktop: Unity
Date: Fri Feb 6 11:24:59 2015
HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40
InstallationDate: Installed on 2014-05-06 (275 days ago)
InstallationMedia: Ubuntu-Studio 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.3)
MachineType: Acer Extensa 5620
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-45-lowlatency N/A
linux-backports-modules-3.13.0-45-lowlatency N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/05/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.21
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.21:bd10/05/2007:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5620
dmi.product.version: 0100
dmi.sys.vendor: Acer
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References