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[Bug 1323816] Re: [Asus X550CA] Touchpad not working in ubuntu 14.04

 

Hi,

The same problem here with my ASUS X550CA. Touchpad does not work AT ALL
on any recent Ubuntu version (and Mint, Debian live, Manjaro and some
other distros as well).

Cursor jumps and the system freezes for a few minutes.

However I have just tested PClinuxOS in live mode (KDE and Mate versions, burned on DVD-RW, as Unetbootin did not work on this distro) and the touchpad works fine for movements and clicks! (the only thing is the lack of scrolling -vertical or two-finger scrolling). 
PClinuxOS uses kernel: 3.18.1-pclos1 
There's no way of changing settings for the touchpad, as only the USB mouse gets recognised in the Control Centre...
Anyway, hope this helps some people who want the touchpad to work somehow on a GNU/Linux distro...Thanks

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https://bugs.launchpad.net/bugs/1323816

Title:
  [Asus X550CA] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Triaged

Bug description:
  The touchpad functions properly on my X550CA laptop under Windows 8 64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all or just barely from time to time. Right or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by:
  $ xinput --list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Logitech Wheel Mouse               	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ USB2.0 HD UVC WebCam                    	id=10	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  karine     1904 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue May 27 21:41:26 2014
  HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908
  InstallationDate: Installed on 2014-05-22 (5 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550CA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/24/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550CA.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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