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[Bug 1418224] Re: [ASUSTeK COMPUTER INC. U38DT] suspend/resume failure [non-free: wl]

 

Twente, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/U38DT/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-210

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1418224

Title:
  [ASUSTeK COMPUTER INC. U38DT] suspend/resume failure [non-free: wl]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Freeze while trying to sleep. Black screen and some words. The last
  one: cannot add device

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.18.0-12-generic 3.18.0-12.13
  ProcVersionSignature: Ubuntu 3.18.0-12.13-generic 3.18.4
  Uname: Linux 3.18.0-12-generic x86_64
  NonfreeKernelModules: wl
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.15.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  olster     3270 F.... pulseaudio
   /dev/snd/controlC0:  olster     3270 F.... pulseaudio
  Date: Wed Feb  4 23:11:31 2015
  DuplicateSignature: suspend/resume:ASUSTeK COMPUTER INC. U38DT:U38DT.209
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=4a958fe7-84c6-47b6-8809-03df2c7e2db9
  InstallationDate: Installed on 2013-10-18 (474 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: ASUSTeK COMPUTER INC. U38DT
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-12-generic.efi.signed root=UUID=6335f52f-ce68-4707-8365-51f310d9fabc ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.18.0-12-generic N/A
   linux-backports-modules-3.18.0-12-generic  N/A
   linux-firmware                             1.141
  SourcePackage: linux
  Title: [ASUSTeK COMPUTER INC. U38DT] suspend/resume failure [non-free: wl]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U38DT.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U38DT
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU38DT.209:bd05/29/2013:svnASUSTeKCOMPUTERINC.:pnU38DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnU38DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: U38DT
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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