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Message #103263
[Bug 1418822] Re: AMD Radeon HD 8570A/8570M [1002:6663] Unable to resume from suspend with proprietary driver
Po-Hsu Lin / Anthony Wong, as per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405183&swLangOid=8&swEnvOid=4158 an update to your computer's buggy and outdated BIOS is available (F.12 A). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-f.12a
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1418822
Title:
AMD Radeon HD 8570A/8570M [1002:6663] Unable to resume from suspend
with proprietary driver
Status in HWE Next Project:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
CID: 201309-14197 HP 242 G2 Notebook PC
This is an I+A hybrid system:
00:02.0 VGA compatible controller [0300]: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Sun PRO [Radeon HD 8570A/8570M] [1002:6663] (rev ff)
With fglrx installed, it can't resume from suspend just like bug
1308954
Steps:
1. Install 14.04.1 + update (3.13.0-45) + fglrx or fglrx-update, reboot.
2. Suspend it.
3. Wake it up
Expected result:
* Everything should works fine after S3.
Actual result:
* System freeze
Note:
With driver version 14.501 downloaded from AMD's website [1] installed.
It will boot into low-graphic mode.
Package that I installed:
fglrx_14.501-0ubuntu1_amd64_UB_14.01.deb
fglrx-amdcccle_14.501-0ubuntu1_amd64_UB_14.01.deb
fglrx-core_14.501-0ubuntu1_amd64_UB_14.01.deb
fglrx-dev_14.501-0ubuntu1_amd64_UB_14.01.deb
[1] http://support.amd.com/en-us/download/desktop?os=Ubuntu%20x86%2064
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1632 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1632 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Fri Feb 6 00:55:53 2015
HibernationDevice: RESUME=UUID=e4f99f18-f641-42cf-8870-1a6a8a8c741a
InstallationDate: Installed on 2015-02-05 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP 242 G2 Notebook PC
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=a10c7f9d-8d0a-472e-a426-20b14015b1b2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-45-generic N/A
linux-backports-modules-3.13.0-45-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0B
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 217B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 34.0E
dmi.chassis.asset.tag: 738DIP105Y
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0B:bd10/08/2013:svnHewlett-Packard:pnHP242G2NotebookPC:pvr099C200000000000000620100:rvnHewlett-Packard:rn217B:rvrKBCVersion34.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 242 G2 Notebook PC
dmi.product.version: 099C200000000000000620100
dmi.sys.vendor: Hewlett-Packard
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