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Message #10382
[Bug 1090833] Re: 'ALPS Touchpad' incorrectly detected as PS/2 Generic Mouse in "Ubuntu Certified" 'Dell Latitude E5430'
pirast, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
** Tags added: bios-outdated-a11 needs-upstream-testing
** Description changed:
'ALPS Touchpad' is incorrectly detected as PS/2 Generic Mouse in "Ubuntu
Certified" 'Dell Latitude E5430'.
Thus: No tapping, no scrolling, no multitouch.
Ubuntu 12.10
- ---
+ ---
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: ubuntu 3312 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: ubuntu 3312 F.... pulseaudio
CRDA:
- country DE:
- (2400 - 2483 @ 40), (N/A, 20)
- (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
- (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
- (5470 - 5725 @ 40), (N/A, 26), DFS
+ country DE:
+ (2400 - 2483 @ 40), (N/A, 20)
+ (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
+ (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
+ (5470 - 5725 @ 40), (N/A, 26), DFS
CasperVersion: 1.328
DistroRelease: Ubuntu 12.10
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Latitude E5430 non-vPro
Package: linux (not installed)
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi.signed file=/cdrom/preseed/hostname.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
- linux-restricted-modules-3.5.0-17-generic N/A
- linux-backports-modules-3.5.0-17-generic N/A
- linux-firmware 1.95
+ linux-restricted-modules-3.5.0-17-generic N/A
+ linux-backports-modules-3.5.0-17-generic N/A
+ linux-firmware 1.95
Tags: quantal
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
-
+
dmi.bios.date: 10/08/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0MYF02
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE5430non-vPro:pvr01:rvnDellInc.:rn0MYF02:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5430 non-vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
- ---
- ApportVersion: 2.6.1-0ubuntu3
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: ubuntu 3312 F.... pulseaudio
- CRDA:
- country DE:
- (2400 - 2483 @ 40), (N/A, 20)
- (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
- (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
- (5470 - 5725 @ 40), (N/A, 26), DFS
- CasperVersion: 1.328
- DistroRelease: Ubuntu 12.10
- LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
- MachineType: Dell Inc. Latitude E5430 non-vPro
- Package: linux (not installed)
- ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi.signed file=/cdrom/preseed/hostname.seed boot=casper quiet splash --
- ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
- PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
- linux-restricted-modules-3.5.0-17-generic N/A
- linux-backports-modules-3.5.0-17-generic N/A
- linux-firmware 1.95
- Tags: quantal
- Uname: Linux 3.5.0-17-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-
- dmi.bios.date: 10/08/2012
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A07
- dmi.board.name: 0MYF02
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A00
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE5430non-vPro:pvr01:rvnDellInc.:rn0MYF02:rvrA00:cvnDellInc.:ct9:cvr:
- dmi.product.name: Latitude E5430 non-vPro
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461062/+files/AlsaInfo.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461063/+files/BootDmesg.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461065/+files/IwConfig.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461064/+files/CurrentDmesg.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461066/+files/Lspci.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461067/+files/Lsusb.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461069/+files/ProcInterrupts.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461068/+files/ProcCpuinfo.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461070/+files/ProcModules.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461071/+files/RfKill.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461072/+files/UdevDb.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461073/+files/UdevLog.txt
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1090833/+attachment/3461074/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1090833
Title:
'ALPS Touchpad' incorrectly detected as PS/2 Generic Mouse in "Ubuntu
Certified" 'Dell Latitude E5430'
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
'ALPS Touchpad' is incorrectly detected as PS/2 Generic Mouse in
"Ubuntu Certified" 'Dell Latitude E5430'.
Thus: No tapping, no scrolling, no multitouch.
Ubuntu 12.10
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3312 F.... pulseaudio
CRDA:
country DE:
(2400 - 2483 @ 40), (N/A, 20)
(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
(5470 - 5725 @ 40), (N/A, 26), DFS
CasperVersion: 1.328
DistroRelease: Ubuntu 12.10
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Latitude E5430 non-vPro
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi.signed file=/cdrom/preseed/hostname.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
Tags: quantal
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/08/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0MYF02
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE5430non-vPro:pvr01:rvnDellInc.:rn0MYF02:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5430 non-vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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