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[Bug 1372609] Re: Touchpad detected as mouse on Asus ux303ln laptop

 

Was the dmesg from the custom build able to help find the issue with the
still broken machines?  If theres anything else I can do to help, let me
know.

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https://bugs.launchpad.net/bugs/1372609

Title:
  Touchpad detected as mouse on Asus ux303ln laptop

Status in linux package in Ubuntu:
  Fix Released
Status in linux package in Arch Linux:
  New

Bug description:
  Hi! I'm following the bug reporting documentation here:

  https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.

  The touchpad on my new Asus ux303ln laptop is detected as a mouse, so
  I can't access touchpad features such as two-finger scrolling.

  The laptop was very recently released and I couldn't find any
  outstanding firmware updates for it through Asus's Windows-based
  tools.

  % lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Per the instructions on the wiki, I'm attaching output from
  /proc/bus/input/devices,` xinput --list`, and /var/log/Xorg.0.log.

  This machine also has a touchscreen, which I'm fairly certain is the
  "maXtouch digitizer" visible in the logs. I haven't yet restarted in
  Windows to see if it says anything useful about the touchpad, but I
  can do so if that's helpful. This is a fresh install of 14.04 and I
  haven't done much customization of it apart from installing some
  applications and changing the default resolution.

  The only relevant bit I noticed in /var/log/dmesg is this:

  [    3.967547] input: PS/2 Logitech Wheel Mouse as
  /devices/platform/i8042/serio4/input/input11

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tim        2234 F.... pulseaudio
   /dev/snd/controlC1:  tim        2234 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 22 14:30:33 2014
  HibernationDevice: RESUME=UUID=e6052f15-271a-4424-aac2-9b0ee1e490ed
  InstallationDate: Installed on 2014-09-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 03eb:8a32 Atmel Corp. 
   Bus 001 Device 002: ID 064e:9700 Suyin Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX303LN
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=4f908b1b-e06f-4dc9-9642-e952d2598e42 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX303LN.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX303LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303LN.203:bd06/23/2014:svnASUSTeKCOMPUTERINC.:pnUX303LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX303LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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