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Message #104472
[Bug 1372393] Re: [Acer Aspire E5-572G] touchpad not recognised
You can use the Trackpad on the Acer Aspire E15 if you enter the BIOS by
holding F2 at startup and changing the Trackpad setting from Advanced to
Basic under the Main tab. This solved my issue with the Trackpad. Now
I'm exploring why the BIOS is preventing Ubuntu from booting from an
external drive - I believe the secure boot option is responsible for
that.
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https://bugs.launchpad.net/bugs/1372393
Title:
[Acer Aspire E5-572G] touchpad not recognised
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello!
I recently bought an acer aspire e15 e5-572g-5577 notebook, I have installed Ubuntu 14.04 and the touchpad doesn't work at all..
It is not even recognised as a device..
The results of the command
xinput
are the following:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) id=13 [slave pointer (2)]
⎜ ↳ id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Video Bus id=10 [slave keyboard (3)]
↳ HD WebCam id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
↳ Acer WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: orestis 1552 F.... pulseaudio
/dev/snd/controlC0: orestis 1552 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Sep 22 13:42:19 2014
HibernationDevice: RESUME=UUID=0ec84fc4-a87c-47bf-adc5-5bd6aee008cc
InstallationDate: Installed on 2014-09-14 (8 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E5-572G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=99c477f1-d6a3-48d8-acca-329f9aa62f46 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.01
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HWS
dmi.board.vendor: Acer
dmi.board.version: V1.01
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd05/30/2014:svnAcer:pnAspireE5-572G:pvrV1.01:rvnAcer:rnEA50_HWS:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-572G
dmi.product.version: V1.01
dmi.sys.vendor: Acer
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