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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1217966

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1217966

Title:
  Disk connected via USB 3.0 not visible

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Disk (model ST500LM0 12 HN-M500MB) connected to the laptop (model ASUS
  X55U) via USB 3.0 port is not visible in the system. After connection,
  the disk is turned on (led is on) but is not visible as device under
  the Ubuntu system (under Disk application or fdisk -l there is no such
  device as well). No mount and no popup window with disk content too.
  Problem is related to the new kernel 3.8.0-29. Affter load previous
  kernel version 3.8.0-27 disk works as it should (popup window and
  automatically mounted). I saw this bug just after updates
  installation, I wasn't able to connect disk via USB 3.0 again. Other
  disks or flash seems to work fine. But this model after updates don't.
  Works only if I run Ubuntu with older kernel version (3.8.0-27).
  Please help.

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