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[Bug 1424394] Re: Suspend/Resume does not fully work on 14.10

 

Lepaffe Philippe, thank you for reporting this and helping make Ubuntu
better. As per
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_UX301LA/HelpDesk_Download/
an update to your computer's buggy and outdated BIOS is available (209).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-209

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1424394

Title:
  Suspend/Resume does not fully work on 14.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using an Asus Zenbook UX301LA and it often doesn't suspend
  properly on 14.10.

  When the bug occurs, the fans keep going faintly even after the lid
  has been closed, and when I try to resume by opening the lid, the
  laptop is unresponsive to any input, the screen stays black nothing
  happens until I shut the machine down by holding the power key.

  I have recently tried to switch to the mainline kernel (3.19 stable),
  and couldn't reproduce this issue after about 20 suspend/resume
  (before the switch I could resume once every two tries at best), but
  unfortunately this particular release seemed to make my laptop
  overheat and I'm generally not too confortable running something else
  than the default Ubuntu Kernel so I switched back to
  3.16.0-30-generic.

  I'm not the most knowledgeable Ubuntu user but if more information is
  need I could try to provide it.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  elmagio    2503 F.... pulseaudio
   /dev/snd/controlC0:  elmagio    2503 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb 22 16:38:23 2015
  HibernationDevice: RESUME=UUID=d088c44e-dfc5-4708-9624-fac5ea539328
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 03eb:8a0c Atmel Corp. 
   Bus 001 Device 003: ID 1bcf:2987 Sunplus Innovation Technology Inc. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX301LAA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic.efi.signed root=UUID=022477ea-14c8-4b51-8546-fa0fa2c6084f ro quiet acpi_osi= quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX301LAA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX301LAA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.204:bd09/11/2013:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX301LAA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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