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[Bug 1405954] Re: Touchpad detected but not working

 

Silmar, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-208

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1405954

Title:
  Touchpad detected but not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Dec 27 10:49:30 skynote kernel: [    0.838154] input: FocalTechPS/2 FocalTech FocalTech Touchpad as /devices/platform/i8042/serio1/input/input5
  Dec 27 10:49:30 skynote kernel: [    0.858259] psmouse serio1: Failed to enable mouse on isa0060/serio1

  Notebook Asus x450lc.

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  I don't know how to figure the version at 'apt-cache policy pkgname' but it gave a lot of 500s without the pkgname I guess it's 500 then.
  I expected the touchpad to work, I updated the kernel to detect it and it detected but no working. It works if I add psmouse=proto.bare into /etc/default/grub and updating the grub. However it will work as a mouse (no multifingers) and it will crash at suspend.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sat Dec 27 11:23:05 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-41-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-43-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-44-generic, x86_64: installed
   bbswitch, 0.7, 3.16.0-28-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:13fd]
  InstallationDate: Installed on 2014-11-05 (52 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. X450LCP
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=28130cba-7b95-42de-ab61-7fa6fdc62a4a ro quiet splash i8042.noloop=1 vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LCP.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LCP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LCP.208:bd06/12/2014:svnASUSTeKCOMPUTERINC.:pnX450LCP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LCP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450LCP
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Dec 27 10:49:34 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12860 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2.6

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