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[Bug 1422283] Re: [Dell Inc. Latitude E5440] suspend/resume failure

 

This seems to be a firmware / hardware issue with Dell Laptops - the
BIOS reports "ASF2 force off" events when these shutdown happens, which
is a problem experienced by many other Dell customers, as can be seen
here - http://en.community.dell.com/support-
forums/laptop/f/3518/t/19612919 - and several other Dell community forum
posts.

I've closed this ticket as invalid.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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Title:
  [Dell Inc. Latitude E5440] suspend/resume failure

Status in linux package in Ubuntu:
  Invalid

Bug description:
  After some time in sleep mode, the laptop turns off completely and the
  session lost with all program crashed.

  When the laptop starts again, I have to log in to a new session.

  This may be related to the fact that the laptop dual-boots Windows 8.1
  pro that is configured to hybrid sleep (sleep for a pre-determined
  time than hibernate), though the length of time it takes to turn off
  does not seem constant - it may take an hour or several.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.18.0-13-generic 3.18.0-13.14
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  odeda      3163 F.... pulseaudio
   /dev/snd/controlC0:  odeda      3163 F.... pulseaudio
  CRDA:
   country IL: DFS-UNSET
   	(2402 - 2482 @ 40), (N/A, 20), (N/A)
   	(5150 - 5250 @ 40), (N/A, 23), (N/A), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 23), (0 ms), NO-OUTDOOR, DFS
  Date: Mon Feb 16 10:31:06 2015
  DuplicateSignature: suspend/resume:Dell Inc. Latitude E5440:A06
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=24405171-f0ac-4b13-817a-068a95eb189c
  InstallationDate: Installed on 2015-01-09 (37 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude E5440
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-13-generic root=UUID=459f4711-4cd2-4fa9-a676-67ce56f74979 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.18.0-13-generic N/A
   linux-backports-modules-3.18.0-13-generic  N/A
   linux-firmware                             1.141
  SourcePackage: linux
  Title: [Dell Inc. Latitude E5440] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/01/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 08RCYC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/01/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn08RCYC:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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