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[Bug 1218030] Re: [Acer Aspire 4810T] suspend/resume failure

 

steel8, as per http://us.acer.com/ac/en/US/content/drivers an update is
available for your BIOS (1.35). If you update to this, does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.

** Tags added: bios-outdated-v1.35

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1218030

Title:
  [Acer Aspire 4810T] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The laptop didn't start after suspending. The screen was all black,
  not responding to the keyboard or touchpad.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-4-generic 3.11.0-4.9
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Uname: Linux 3.11.0-4-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mini14     1613 F.... pulseaudio
   /dev/snd/seq:        timidity   1166 F.... timidity
  CRDA: Error: [Errno 2] Nie ma takiego pliku ani katalogu: 'iw'
  Date: Wed Aug 28 20:32:52 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e7f537e3-0866-4008-bed6-c42147144e4e
  InstallationDate: Installed on 2013-05-08 (112 days ago)
  InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Acer Aspire 4810T
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=1ad7364c-1ad1-49ce-b900-1ab8f1cff252 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: zram
  Title: [Acer Aspire 4810T] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-06-03 (86 days ago)
  UserGroups:
   
  dmi.bios.date: 08/17/2009
  dmi.bios.vendor: INSYDE
  dmi.bios.version: V1.28.
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 4810T
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvrV1.28.:bd08/17/2009:svnAcer:pnAspire4810T:pvrV1.28.:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: Aspire 4810T
  dmi.product.version: V1.28.
  dmi.sys.vendor: Acer

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