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Message #105981
[Bug 1416849] Re: Booted into blank screen after the security update
Aikawa Takuya, as per
http://support.asus.com/Download.aspx?SLanguage=en&m=X200MA an update to
your computer's buggy and outdated BIOS is available (504). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-504
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1416849
Title:
Booted into blank screen after the security update
Status in linux package in Ubuntu:
Incomplete
Bug description:
I am using Ubuntu 14.04 on ASUS X200MA laptop.
After applying the security update to the linux kernel, the boot process failed.
Summary:
Grub load, empty purple screen appears and disappears,
then the backlight turns off... it DOES NOT turn on and the log in drum sound rings.
It is just like the former bug reported below:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/919350
Now I am running on the previous kernel 3.13.0-44 #73-Ubuntu
(with selecting from Grub menu), and have no problem on booting.
I appreciate your help and cooperation. Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aikawatakuya 1859 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb 2 00:18:17 2015
HibernationDevice: RESUME=UUID=1d9c88a7-1473-4d4e-917d-46fc21e38a98
InstallationDate: Installed on 2014-11-09 (84 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X200MA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=7ac07a5f-b038-40ac-a6a1-e0f4ccbb69c3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X200MA.500
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X200MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.500:bd05/04/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X200MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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