kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Aikawa Takuya, as per
http://support.asus.com/Download.aspx?SLanguage=en&m=X200MA an update to
your computer's buggy and outdated BIOS is available (504). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-504

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1416849

Title:
  Booted into blank screen after the security update

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using Ubuntu 14.04 on ASUS X200MA laptop.
  After applying the security update to the linux kernel, the boot process failed.

  Summary:
  Grub load, empty purple screen appears and disappears,
  then the backlight turns off... it DOES NOT turn on and the log in drum sound rings.

  It is just like the former bug reported below:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/919350

  Now I am running on the previous kernel 3.13.0-44 #73-Ubuntu
  (with selecting from Grub menu), and have no problem on booting.

  I appreciate your help and cooperation. Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aikawatakuya   1859 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb  2 00:18:17 2015
  HibernationDevice: RESUME=UUID=1d9c88a7-1473-4d4e-917d-46fc21e38a98
  InstallationDate: Installed on 2014-11-09 (84 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X200MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=7ac07a5f-b038-40ac-a6a1-e0f4ccbb69c3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/04/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X200MA.500
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X200MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.500:bd05/04/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X200MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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