kernel-packages team mailing list archive

[Jean-Max Reymond <jmreymond@xxxxxxx>]

same issue with ES571G and Ubuntu 14.04.1 LTS

Linux gerard-Aspire-E5-571G 3.13.0-46-generic #76-Ubuntu SMP Thu Feb 26
18:52:13 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1372393

Title:
  [Acer Aspire E5-572G] touchpad not recognised

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello! 
  I recently bought an acer aspire e15 e5-572g-5577 notebook, I have installed Ubuntu 14.04 and the touchpad doesn't work at all..
  It is not even recognised as a device..

  The results of the command 
             xinput

  
  are the following:

  
  ⎡ Virtual core pointer                       id=2   [master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer                 id=4   [slave  pointer  (2)]
  ⎜   ↳ Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)   id=13   [slave  pointer  (2)]
  ⎜   ↳                                            id=11   [slave  pointer  (2)]
  ⎣ Virtual core keyboard                      id=3   [master keyboard (2)]
      ↳ Virtual core XTEST keyboard                id=5   [slave  keyboard (3)]
      ↳ Power Button                               id=6   [slave  keyboard (3)]
      ↳ Video Bus                                  id=7   [slave  keyboard (3)]
      ↳ Power Button                               id=8   [slave  keyboard (3)]
      ↳ Sleep Button                               id=9   [slave  keyboard (3)]
      ↳ Video Bus                                  id=10   [slave  keyboard (3)]
      ↳ HD WebCam                                  id=12   [slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard               id=14   [slave  keyboard (3)]
      ↳ Acer WMI hotkeys                           id=15   [slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  orestis    1552 F.... pulseaudio
   /dev/snd/controlC0:  orestis    1552 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 22 13:42:19 2014
  HibernationDevice: RESUME=UUID=0ec84fc4-a87c-47bf-adc5-5bd6aee008cc
  InstallationDate: Installed on 2014-09-14 (8 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E5-572G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=99c477f1-d6a3-48d8-acca-329f9aa62f46 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/30/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.01
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HWS
  dmi.board.vendor: Acer
  dmi.board.version: V1.01
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd05/30/2014:svnAcer:pnAspireE5-572G:pvrV1.01:rvnAcer:rnEA50_HWS:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-572G
  dmi.product.version: V1.01
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1372393/+subscriptions