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[Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)

 

Joan CiberSheep, as per http://us.acer.com/ac/en/US/content/drivers an
update to your computer's buggy and outdated BIOS is available (1.35).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-1.35

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1420839

Title:
  [Acer Extensa 5620Z] Supend/Resume fail (reboots)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have observed that
   - From terminal: pm-suspend, pressed space bar, resumes (no lock screen)
   - From GUI: supend, pressed space bar, resumes (lock screen)
  Resumed several times.

  Open non maximed window
  From terminal or GUI: power button lights, screen stil black and computer reboots.

  Same result with live usb from http://cdimage.ubuntu.com/daily-
  live/current/

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13
  Uname: Linux 3.13.0-45-lowlatency x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cibersheep   3526 F.... pulseaudio
   /dev/snd/pcmC0D0p:   cibersheep   3526 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 11 15:49:44 2015
  HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40
  InstallationDate: Installed on 2014-05-06 (281 days ago)
  InstallationMedia: Ubuntu-Studio 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.3)
  MachineType: Acer Extensa 5620
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-lowlatency N/A
   linux-backports-modules-3.13.0-45-lowlatency  N/A
   linux-firmware                                1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/03/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.35
  dmi.board.name: Columbia
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5620
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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