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[Bug 1421099] Re: Bluetooth that worked in 12.04 is not detected in 14.04

 

jamie, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3356631&swLangOid=8&swEnvOid=1093
an update to your computer's buggy and outdated BIOS is available
(F.0E). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.0e

** Description changed:

  This affects me on a HP6715b laptop. The Bluetooth that worked in 12.04 is not detected in 14.04
  My wifi works but is shown as a Broadcom BCM4311 so I'm not sure about the "Integrated Module" below.
  
-  usb_device.vendor_id = 1008 (0x3f0)
-   usb_device.product_id = 5917 (0x171d)
-   usb_device.vendor = 'Hewlett-Packard'
-   info.vendor = 'Hewlett-Packard'
-   usb_device.device_revision_bcd = 256 (0x100)
-   usb_device.max_power = 0 (0x0)
-   usb_device.product = 'Wireless (Bluetooth + WLAN) Interface [Integrated Module]'
+  usb_device.vendor_id = 1008 (0x3f0)
+   usb_device.product_id = 5917 (0x171d)
+   usb_device.vendor = 'Hewlett-Packard'
+   info.vendor = 'Hewlett-Packard'
+   usb_device.device_revision_bcd = 256 (0x100)
+   usb_device.max_power = 0 (0x0)
+   usb_device.product = 'Wireless (Bluetooth + WLAN) Interface [Integrated Module]'
  
  I started a thread on the Ubuntu forum which has a few more details.
  http://ubuntuforums.org/showthread.php?t=2260024&p=13205814#post13205814
  
  This may have something to do with the problem
  dmesg | grep taint
  [   16.274103] wl: module license 'MIXED/Proprietary' taints kernel.
  [   16.274112] Disabling lock debugging due to kernel taint
  [   16.285394] wl: module verification failed: signature and/or  required key missing - tainting kernel
  
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.13.0-45-generic 3.13.0-45.74
- ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
- Uname: Linux 3.13.0-45-generic x86_64
- NonfreeKernelModules: wl
+ ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  jamie      1926 F.... pulseaudio
- CurrentDesktop: Unity
- CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
- Date: Thu Feb 12 07:59:55 2015
- InstallationDate: Installed on 2015-01-06 (36 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- MachineType: Hewlett-Packard HP Compaq 6715b (RK154AV)
- PccardctlIdent:
-  Socket 0:
-    no product info available
- PccardctlStatus:
-  Socket 0:
-    no card
- ProcFB: 0 radeondrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=76f8ed2c-3127-4abf-a76b-ca72403c6add ro persistent quiet splash vt.handoff=7
- SourcePackage: linux
- UpgradeStatus: No upgrade log present (probably fresh install)
- WifiSyslog:
-  
- dmi.bios.date: 06/05/2008
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: 68YTT Ver. F.0C
- dmi.board.name: 30C2
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: KBC Version 71.2D
- dmi.chassis.asset.tag: CNU83547HS
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0C:bd06/05/2008:svnHewlett-Packard:pnHPCompaq6715b(RK154AV):pvrF.0C:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
- dmi.product.name: HP Compaq 6715b (RK154AV)
- dmi.product.version: F.0C
- dmi.sys.vendor: Hewlett-Packard
- --- 
- ApportVersion: 2.14.1-0ubuntu3.6
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  jamie      1926 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jamie      1926 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
-  Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
-  dmesg: write failed: Broken pipe
+  Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
+  dmesg: write failed: Broken pipe
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-01-06 (36 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Compaq 6715b (RK154AV)
  NonfreeKernelModules: wl
  Package: linux (not installed)
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=76f8ed2c-3127-4abf-a76b-ca72403c6add ro persistent quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Tags:  trusty
  Uname: Linux 3.13.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: lp sudo
  WifiSyslog:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 06/05/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.0C
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2D
  dmi.chassis.asset.tag: CNU83547HS
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0C:bd06/05/2008:svnHewlett-Packard:pnHPCompaq6715b(RK154AV):pvrF.0C:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715b (RK154AV)
  dmi.product.version: F.0C
  dmi.sys.vendor: Hewlett-Packard

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317767/+files/AlsaInfo.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317768/+files/CRDA.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317769/+files/Dependencies.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317771/+files/IwConfig.txt

** Attachment removed: "HookError_source_linux.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317770/+files/HookError_source_linux.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317772/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317773/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317774/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317775/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317776/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317777/+files/ProcModules.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317778/+files/PulseList.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317779/+files/RfKill.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317780/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1421099/+attachment/4317781/+files/UdevLog.txt

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1421099

Title:
   Bluetooth that worked in 12.04 is not detected in 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This affects me on a HP6715b laptop. The Bluetooth that worked in 12.04 is not detected in 14.04
  My wifi works but is shown as a Broadcom BCM4311 so I'm not sure about the "Integrated Module" below.

   usb_device.vendor_id = 1008 (0x3f0)
    usb_device.product_id = 5917 (0x171d)
    usb_device.vendor = 'Hewlett-Packard'
    info.vendor = 'Hewlett-Packard'
    usb_device.device_revision_bcd = 256 (0x100)
    usb_device.max_power = 0 (0x0)
    usb_device.product = 'Wireless (Bluetooth + WLAN) Interface [Integrated Module]'

  I started a thread on the Ubuntu forum which has a few more details.
  http://ubuntuforums.org/showthread.php?t=2260024&p=13205814#post13205814

  This may have something to do with the problem
  dmesg | grep taint
  [   16.274103] wl: module license 'MIXED/Proprietary' taints kernel.
  [   16.274112] Disabling lock debugging due to kernel taint
  [   16.285394] wl: module verification failed: signature and/or  required key missing - tainting kernel

  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jamie      1926 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
   dmesg: write failed: Broken pipe
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-01-06 (36 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Compaq 6715b (RK154AV)
  NonfreeKernelModules: wl
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=76f8ed2c-3127-4abf-a76b-ca72403c6add ro persistent quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Tags:  trusty
  Uname: Linux 3.13.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: lp sudo
  WifiSyslog:

  _MarkForUpload: True
  dmi.bios.date: 06/05/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.0C
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2D
  dmi.chassis.asset.tag: CNU83547HS
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0C:bd06/05/2008:svnHewlett-Packard:pnHPCompaq6715b(RK154AV):pvrF.0C:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715b (RK154AV)
  dmi.product.version: F.0C
  dmi.sys.vendor: Hewlett-Packard

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