kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Keith Brown, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Description changed:

- Filing this report was recommended to me in the thread to report 1416849
- "Booted into blank screen after the security update..."
- 
  I also use an Asus X200MA with Ubuntu 14.04 and have had the same issue
  i.e. a black screen since the update from 3.13.0-40 to 3.13.0-45. The
  update to 3.13.0-46 didn't help so I'm back to using 3.13.0-40.
- 
- I tried Christopher Penalver's suggestion and upgraded the BIOS to the latest version 504 (from November 2014). With 3.13.0-46 this results in an initially scrambled screen that slowly becomes a white screen after a minute or so. I can still use 3.13.0-40.
-  
- $ lsb_release -rd
- Description:	Ubuntu 14.04.2 LTS
- Release:	14.04
- 
- $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date:
- X200MA.504
- 11/13/2014
- 
- Thanks a lot.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  keith      1868 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  keith      1868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Mar  3 12:42:53 2015
  HibernationDevice: RESUME=UUID=1548f566-1957-44c3-9f27-50f04de5c14e
  InstallationDate: Installed on 2014-12-09 (83 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
-  Bus 001 Device 005: ID 0bda:5603 Realtek Semiconductor Corp. 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
+  Bus 001 Device 005: ID 0bda:5603 Realtek Semiconductor Corp.
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X200MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=f8c60039-f9d3-42ba-bebe-1d854dfb4d08 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-40-generic N/A
-  linux-backports-modules-3.13.0-40-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.13.0-40-generic N/A
+  linux-backports-modules-3.13.0-40-generic  N/A
+  linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/13/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X200MA.504
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X200MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.504:bd11/13/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X200MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Tags added: regression-update

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1427646

Title:
  Asus X200MA Black Screen with Kernel 3.13.0-45 and -46

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I also use an Asus X200MA with Ubuntu 14.04 and have had the same
  issue i.e. a black screen since the update from 3.13.0-40 to
  3.13.0-45. The update to 3.13.0-46 didn't help so I'm back to using
  3.13.0-40.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  keith      1868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Mar  3 12:42:53 2015
  HibernationDevice: RESUME=UUID=1548f566-1957-44c3-9f27-50f04de5c14e
  InstallationDate: Installed on 2014-12-09 (83 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
   Bus 001 Device 005: ID 0bda:5603 Realtek Semiconductor Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X200MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=f8c60039-f9d3-42ba-bebe-1d854dfb4d08 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-40-generic N/A
   linux-backports-modules-3.13.0-40-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/13/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X200MA.504
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X200MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.504:bd11/13/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X200MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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