kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #107076
[Bug 1428356] Re: USB printer will not print after boot
Christopher, maybe I'm barking up the wrong tree here. After booting
yesterday into the 4.0rc kernel without the printer working and then
back to the 3.13.0 kernel with the same result I booted this morning
into 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 2015 x86_64
x86_64 x86_64 GNU/Linux. I had been noticing this during boots but never
paid attention to it:
Mar 8 08:40:10 localhost kernel: [ 19.500050] usb 1-3.4: device
descriptor read/64, error -110
With the printer turned on and plugged into my Belkin 7 port USB hub and
an indicator light showing for that port I then run lsusb -v -v -v from
a terminal:
Bus 001 Device 033: ID 03f0:2b17 Hewlett-Packard LaserJet 1020
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x03f0 Hewlett-Packard
idProduct 0x2b17 LaserJet 1020
bcdDevice 1.00
iManufacturer 1 Hewlett-Packard
iProduct 2 HP LaserJet 1020
iSerial 3 JL1F0DC
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered
The printer seems to be recognized however I can't print a test page
from the CUPS web interface nor can I print any documents. The HPLIP
popup shows the job starting and stopping however the CUPS interface
shows the job(s) as being held. So, question is Christopher where do I
jump to in trying to debug this or at least find the answer? I've
Googled and even gone so far as shutting down, removing the computer
power cable and waiting a few minutes then bringing it back up again as
was suggested as a fix on one Ubuntu forum.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1428356
Title:
USB printer will not print after boot
Status in linux package in Ubuntu:
Incomplete
Bug description:
After a reboot due to a kernel update my HP1020 printer is not
initialized. This is shown in my syslog:
Mar 4 15:32:42 localhost kernel: [ 178.196280] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:32:42 localhost kernel: [ 178.198667] usblp0: removed
Mar 4 15:32:53 localhost kernel: [ 189.196356] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:32:53 localhost kernel: [ 189.198743] usblp0: removed
Mar 4 15:33:04 localhost kernel: [ 200.196869] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:33:04 localhost kernel: [ 200.199629] usblp0: removed
Mar 4 15:33:15 localhost kernel: [ 211.200586] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
This just continues on for hundreds of entries until I unplug and
replug the printer back it and recycle power to it several times. It
will then eventually print a test page via 'CUPS'.
Some other information from my syslog
Mar 4 15:42:10 localhost kernel: [ 746.297929] usblp: can't set desired altsetting 0 on interface 0
Mar 4 15:42:10 localhost kernel: [ 746.488804] usb 1-3.5: USB disconnect, device number 5
Mar 4 15:42:14 localhost kernel: [ 750.528166] usb 1-3.5: new high-speed USB device number 7 using ehci-pci
Mar 4 15:42:16 localhost udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5
Mar 4 15:42:16 localhost colord: device removed: sysfs-Hewlett-Packard-HP_LaserJet_1020
Mar 4 15:42:23 localhost kernel: [ 758.976137] usb 1-3.5: new high-speed USB device number 8 using ehci-pci
Mar 4 15:42:23 localhost kernel: [ 759.088384] usb 1-3.5: New USB device found, idVendor=03f0, idProduct=2b17
Mar 4 15:42:23 localhost kernel: [ 759.088389] usb 1-3.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar 4 15:42:23 localhost kernel: [ 759.088392] usb 1-3.5: Product: HP LaserJet 1020
Mar 4 15:42:23 localhost kernel: [ 759.088394] usb 1-3.5: Manufacturer: Hewlett-Packard
Mar 4 15:42:23 localhost kernel: [ 759.088396] usb 1-3.5: SerialNumber: JL1F0DC
Mar 4 15:42:23 localhost kernel: [ 759.091958] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:42:23 localhost logger: loading HP Device 001 008
Mar 4 15:42:23 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5
Mar 4 15:42:23 localhost udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.5
Mar 4 15:42:23 localhost udev-configure-printer: MFG:Hewlett-Packard MDL:HP LaserJet 1020 SERN:- serial:JL1F0DC
Mar 4 15:42:24 localhost kernel: [ 760.148568] usblp0: removed
Mar 4 15:42:24 localhost kernel: [ 760.159830] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:42:24 localhost udev-configure-printer: URI contains USB serial number
Mar 4 15:42:24 localhost udev-configure-printer: URI match: usb://HP/LaserJet%201020?serial=JL1F0DC
Mar 4 15:42:24 localhost udev-configure-printer: SERN field matches USB serial number
Mar 4 15:42:24 localhost udev-configure-printer: URI match: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
Mar 4 15:42:24 localhost udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc
Mar 4 15:42:24 localhost udev-configure-printer: URI of print queue: usb://HP/LaserJet%201020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc
Mar 4 15:42:24 localhost udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-1020 has matching device URI
Mar 4 15:42:24 localhost udev-configure-printer: URI of detected printer: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC, normalized: laserjet 1020 serial jl1f0dc
Mar 4 15:42:24 localhost udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-1020 has matching device URI
Mar 4 15:42:26 localhost kernel: [ 762.327990] usblp0: removed
Mar 4 15:42:30 localhost colord: Device added: sysfs-Hewlett-Packard-HP_LaserJet_1020
chris@localhost:~$ lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
Kernel version 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC
2015 x86_64 x86_64 x86_64 GNU/Linux
chris@localhost:~$ lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 1058:0830 Western Digital Technologies, Inc.
Bus 001 Device 008: ID 03f0:2b17 Hewlett-Packard LaserJet 1020
Bus 001 Device 004: ID 0bc2:2120 Seagate RSS LLC
Bus 001 Device 003: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 1241:1166 Belkin MI-2150 Trust Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
chris@localhost:~$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.15.2)
Device Information Utility ver. 5.2
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device found that support this feature.
chris@localhost:~$ hp-makeuri 1:008
HP Linux Imaging and Printing System (ver. 3.15.2)
Device URI Creation Utility ver. 5.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Device not found
chris@localhost:~$ lpinfo -v
network ipp14
network ipps
network https
network ipp
serial serial:/dev/ttyS0?baud=115200
network http
direct hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
direct usb://HP/LaserJet%201020?serial=JL1F0DC
network smb
network socket
direct hpfax
network lpd
direct parallel:/dev/lp0
What should have happened - The printer should print after booting without having to go through a bunch of steps to get it to work. It has worked flawlessly in previous kernel versions.
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: chris 3929 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
InstallationDate: Installed on 2014-10-24 (134 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0x66
ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
RelatedPackageVersions:
linux-restricted-modules-3.13.0-46-generic N/A
linux-backports-modules-3.13.0-46-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.13.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0C27VV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: LE0006476
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+subscriptions
