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[Bug 1429550] Re: All USB Ports disabled after boot

 

A. M., as per http://support.lenovo.com/us/en/products/laptops-and-
netbooks/lenovo-z-series-laptops/lenovo-z50-70 an update to your
computer's buggy and outdated BIOS is available (29). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-29

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429550/+attachment/4337825/+files/lspci-vnvn.log

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429550/+attachment/4337826/+files/version.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1429550

Title:
  All USB Ports disabled after boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi, 
    About every other time when I boot, all USB ports are disabled. Here is the dmesg log for when this happens, any ideas?
  Thanks!

  [   19.458042] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
  [   19.458065] ------------[ cut here ]------------
  [   19.458077] WARNING: CPU: 0 PID: 0 at /build/buildd/linux-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0xe36/0xe40()
  [   19.458079] Modules linked in: cuse ip6t_REJECT xt_hl nf_conntrack_ipv6 nf_defrag_ipv6 ip6t_rt ipt_REJECT xt_LOG dm_crypt xt_limit arc4 xt_tcpudp ath9k ath9k_common ath9k_hw nf_conntrack_ipv4 nf_defrag_ipv4 xt_addrtype ath xt_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp intel_rapl x86_pkg_temp_thermal nf_nat nf_conntrack_ftp intel_powerclamp snd_hda_codec_hdmi nf_conntrack snd_hda_codec_conexant coretemp iptable_filter rfcomm mac80211 kvm_intel ip_tables x_tables snd_hda_intel kvm snd_hda_codec snd_hwdep bnep crct10dif_pclmul crc32_pclmul rts5139(C) snd_pcm ghash_clmulni_intel snd_page_alloc aesni_intel snd_seq_midi aes_x86_64 snd_seq_midi_event lrw gf128mul snd_rawmidi glue_helper ablk_helper cryptd snd_seq snd_seq_device snd_timer joydev cfg80211 snd serio_raw uvcvideo lpc_ich videobuf2_vmalloc videobuf2_memops videobuf2_core videodev shpchp ath3k btusb bluetooth mei_me mei soundcore ideapad_laptop sparse_keymap binfmt_misc parport_pc ppdev mac_hid lp parport hid_generic usbhid hid nouveau psmouse ahci libahci i915 mxm_wmi ttm i2c_algo_bit wmi drm_kms_helper video drm r8169 mii
  [   19.458158] CPU: 0 PID: 0 Comm: swapper/0 Tainted: G         C    3.13.0-46-generic #77-Ubuntu
  [   19.458160] Hardware name: LENOVO 20354/Lancer 5A5, BIOS 9BCN25WW 04/10/2014
  [   19.458162]  0000000000000009 ffff88014f203da8 ffffffff817212c6 0000000000000000
  [   19.458166]  ffff88014f203de0 ffffffff810677dd ffff880143f73730 ffff880143f73180
  [   19.458170]  0000000000000005 0000000143f73180 ffff88014887c000 ffff88014f203df0
  [   19.458173] Call Trace:
  [   19.458175]  <IRQ>  [<ffffffff817212c6>] dump_stack+0x45/0x56
  [   19.458184]  [<ffffffff810677dd>] warn_slowpath_common+0x7d/0xa0
  [   19.458188]  [<ffffffff810678ba>] warn_slowpath_null+0x1a/0x20
  [   19.458191]  [<ffffffff8157e016>] handle_cmd_completion+0xe36/0xe40
  [   19.458195]  [<ffffffff8157f8f3>] xhci_irq+0x333/0xa60
  [   19.458201]  [<ffffffff814db380>] ? scsi_finish_command+0xb0/0x110
  [   19.458204]  [<ffffffff81580031>] xhci_msi_irq+0x11/0x20
  [   19.458208]  [<ffffffff810bfb2e>] handle_irq_event_percpu+0x3e/0x1d0
  [   19.458211]  [<ffffffff810bfcfd>] handle_irq_event+0x3d/0x60
  [   19.458214]  [<ffffffff810c2787>] handle_edge_irq+0x77/0x130
  [   19.458220]  [<ffffffff81015e5e>] handle_irq+0x1e/0x30
  [   19.458224]  [<ffffffff8173409d>] do_IRQ+0x4d/0xc0
  [   19.458228]  [<ffffffff817297ad>] common_interrupt+0x6d/0x6d
  [   19.458229]  <EOI>  [<ffffffff815d3bd2>] ? cpuidle_enter_state+0x52/0xc0
  [   19.458237]  [<ffffffff815d3cf9>] cpuidle_idle_call+0xb9/0x1f0
  [   19.458242]  [<ffffffff8101d35e>] arch_cpu_idle+0xe/0x30
  [   19.458245]  [<ffffffff810bef85>] cpu_startup_entry+0xc5/0x290
  [   19.458249]  [<ffffffff8170f787>] rest_init+0x77/0x80
  [   19.458254]  [<ffffffff81d35f70>] start_kernel+0x438/0x443
  [   19.458257]  [<ffffffff81d35941>] ? repair_env_string+0x5c/0x5c
  [   19.458260]  [<ffffffff81d35120>] ? early_idt_handlers+0x120/0x120
  [   19.458263]  [<ffffffff81d355ee>] x86_64_start_reservations+0x2a/0x2c
  [   19.458266]  [<ffffffff81d35733>] x86_64_start_kernel+0x143/0x152
  [   19.458268] ---[ end trace 5fec66c16e1f30e7 ]---
  [   19.662289] usb 2-7: Device not responding to set address.
  [   19.866346] usb 2-7: device not accepting address 6, error -71
  [   19.978473] usb 2-7: new full-speed USB device number 7 using xhci_hcd
  [   19.995555] usb 2-7: New USB device found, idVendor=0cf3, idProduct=3004
  [   19.995560] usb 2-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
  [   20.138570] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
  [   20.138573] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
  [   20.138590] xhci_hcd 0000:00:14.0: HC died; cleaning up
  [   20.138613] usb 2-3: USB disconnect, device number 2
  [   20.182872] usb 2-4: USB disconnect, device number 3
  [   20.268125] init: plymouth-upstart-bridge main process ended, respawning
  [   20.278164] init: plymouth-upstart-bridge main process (1359) terminated with status 1
  [   20.278178] init: plymouth-upstart-bridge main process ended, respawning
  [   20.427222] usb 2-6: USB disconnect, device number 4
  [   20.455213] usb 2-7: USB disconnect, device number 7
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  amerello   2234 F.... pulseaudio
                        amerello   2488 F.... pulseaudio
   /dev/snd/controlC0:  amerello   2234 F.... pulseaudio
                        amerello   2488 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-02-05 (30 days ago)
  InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: LENOVO 20354
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=b67f8101-9b2f-4f6a-bb45-dfd5b4e03115 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-46-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/10/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9BCN25WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5A5
  dmi.board.vendor: LENOVO
  dmi.board.version: NANANANANO DPK
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Z50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9BCN25WW:bd04/10/2014:svnLENOVO:pn20354:pvrLenovoZ50-70:rvnLENOVO:rnLancer5A5:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoZ50-70:
  dmi.product.name: 20354
  dmi.product.version: Lenovo Z50-70
  dmi.sys.vendor: LENOVO

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