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[Bug 1431106] Re: Random Kernel Panic with Intel ValleyView hardware

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Sergio Benjamim <sergio_br2@xxxxxxxxxxxx>
Date: Thu, 12 Mar 2015 01:40:46 -0000
Reply-to: Bug 1431106 <1431106@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  I'm having problem with random kernel panic with Intel ValleyView
  hardware.
  
  I've already test with kernel 3.16, same issue. Tried
  intel_pstate=disable, same issue.
  
+ It does not seems to be a hardware problem, since windows 8.1 works very
+ well.
+ 
  Positivo Informatica SA
  baseboard-product-name: W940TU-TV
  baseboard-version     : 1.03.09RPO
  system-manufacturer   : Positivo Informatica SA
  system-product-name   : W940TU-TV
- system-version        : 1.03.09RPO                
+ system-version        : 1.03.09RPO
  bios-vendor           : Desenvolvida por Positivo Informatica SA
  bios-version          : 5.6.5
  bios-release-date     : 04/14/2014
  
  00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0e)
  00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0e)
  00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0e)
  00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0e)
  00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0e)
  00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
  00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.2 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.3 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0e)
  00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0e)
  01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5286 (rev 01)
  01:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 06)
  02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
  
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 005: ID 07ca:a857 AVerMedia Technologies, Inc.
  Bus 001 Device 004: ID 04f2:b43b Chicony Electronics Co., Ltd
  Bus 001 Device 003: ID 058f:6254 Alcor Micro Corp. USB Hub
  Bus 001 Device 002: ID 13d3:3410 IMC Networks
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  
  model name    : Intel(R) Celeron(R) CPU  N2807  @ 1.58GHz
  model name    : Intel(R) Celeron(R) CPU  N2807  @ 1.58GHz
  
  MemTotal:        3926408 kB
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-46-generic 3.13.0-46.79
  ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  josue      1829 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  josue      1829 F.... pulseaudio
  Date: Wed Mar 11 22:24:31 2015
  HibernationDevice: RESUME=UUID=4fcd1c9c-2cbd-40e2-a316-7ab5b3b57afa
  InstallationDate: Installed on 2015-03-11 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Positivo Informatica SA W940TU-TV
  ProcEnviron:
-  LANGUAGE=pt_BR:pt:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=pt_BR.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=pt_BR:pt:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=pt_BR.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=e85d5555-ae02-4a39-ad69-b864d7cdd375 ro quiet splash crashkernel=384M-:128M vt.handoff=7
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-46-generic N/A
-  linux-backports-modules-3.13.0-46-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.13.0-46-generic N/A
+  linux-backports-modules-3.13.0-46-generic  N/A
+  linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2014
  dmi.bios.vendor: Desenvolvida por Positivo Informatica SA
  dmi.bios.version: 5.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W940TU-TV
  dmi.board.vendor: Positivo Informatica SA
  dmi.board.version: 1.03.09RPO
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Positivo Informatica SA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnDesenvolvidaporPositivoInformaticaSA:bvr5.6.5:bd04/14/2014:svnPositivoInformaticaSA:pnW940TU-TV:pvr1.03.09RPO:rvnPositivoInformaticaSA:rnW940TU-TV:rvr1.03.09RPO:cvnPositivoInformaticaSA:ct10:cvrN/A:
  dmi.product.name: W940TU-TV
  dmi.product.version: 1.03.09RPO
  dmi.sys.vendor: Positivo Informatica SA

-- 
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https://bugs.launchpad.net/bugs/1431106

Title:
  Random Kernel Panic with Intel ValleyView hardware

Status in linux package in Ubuntu:
  New

Bug description:
  I'm having problem with random kernel panic with Intel ValleyView
  hardware.

  I've already test with kernel 3.16, same issue. Tried
  intel_pstate=disable, same issue.

  It does not seems to be a hardware problem, since windows 8.1 works
  very well.

  Positivo Informatica SA
  baseboard-product-name: W940TU-TV
  baseboard-version     : 1.03.09RPO
  system-manufacturer   : Positivo Informatica SA
  system-product-name   : W940TU-TV
  system-version        : 1.03.09RPO
  bios-vendor           : Desenvolvida por Positivo Informatica SA
  bios-version          : 5.6.5
  bios-release-date     : 04/14/2014

  00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0e)
  00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0e)
  00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0e)
  00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0e)
  00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0e)
  00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
  00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.2 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1c.3 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
  00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0e)
  00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0e)
  01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5286 (rev 01)
  01:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 06)
  02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter

  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 005: ID 07ca:a857 AVerMedia Technologies, Inc.
  Bus 001 Device 004: ID 04f2:b43b Chicony Electronics Co., Ltd
  Bus 001 Device 003: ID 058f:6254 Alcor Micro Corp. USB Hub
  Bus 001 Device 002: ID 13d3:3410 IMC Networks
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  model name    : Intel(R) Celeron(R) CPU  N2807  @ 1.58GHz
  model name    : Intel(R) Celeron(R) CPU  N2807  @ 1.58GHz

  MemTotal:        3926408 kB

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-46-generic 3.13.0-46.79
  ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  josue      1829 F.... pulseaudio
  Date: Wed Mar 11 22:24:31 2015
  HibernationDevice: RESUME=UUID=4fcd1c9c-2cbd-40e2-a316-7ab5b3b57afa
  InstallationDate: Installed on 2015-03-11 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Positivo Informatica SA W940TU-TV
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=e85d5555-ae02-4a39-ad69-b864d7cdd375 ro quiet splash crashkernel=384M-:128M vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2014
  dmi.bios.vendor: Desenvolvida por Positivo Informatica SA
  dmi.bios.version: 5.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W940TU-TV
  dmi.board.vendor: Positivo Informatica SA
  dmi.board.version: 1.03.09RPO
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Positivo Informatica SA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnDesenvolvidaporPositivoInformaticaSA:bvr5.6.5:bd04/14/2014:svnPositivoInformaticaSA:pnW940TU-TV:pvr1.03.09RPO:rvnPositivoInformaticaSA:rnW940TU-TV:rvr1.03.09RPO:cvnPositivoInformaticaSA:ct10:cvrN/A:
  dmi.product.name: W940TU-TV
  dmi.product.version: 1.03.09RPO
  dmi.sys.vendor: Positivo Informatica SA

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References

[Bug 1431106] [NEW] Random Kernel Panic with Intel ValleyView hardware
From: Sergio Benjamim, 2015-03-12