← Back to team overview

kernel-packages team mailing list archive

[Bug 1296504] Re: iwl3945 wireless connection becomes unreliable

 

ethanay, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-a15

** Description changed:

- Dell XPS m1330 with Intel Wireless ABG
- 
- uname -a: Linux ethan-XPS-M1330 3.2.0-60-lowlatency-pae #62-Ubuntu SMP
- PREEMPT Tue Feb 25 00:32:18 UTC 2014 i686 i686 i386 GNU/Linux
- 
  what I expect:  wireless connectivity to be reliable and consistent
  what happens instead:  wireless connection cuts out, recovers, re-establishes connection.  sometimes (rare) requires disabling / re-enabling via hardware or software switch.   sometimes (more rare) hardware fails completely until reboot (removing and re-inserting module fails -- hardware disappears to the system until reboot).  This problem will occur without a suspend / resume cycle.
  
  This problem appeared recently, within the last month or two months of
  kernel updates.  I think the next step in debugging would be to test
  reliability against previous kernel versions.
  
- some relevant dmesg:  
+ some relevant dmesg:
  keyboard: can't emulate rawmode for keycode 240
  iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xffffffff, s/b 0xf802020
  iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
  iwl3945 0000:0c:00.0: MAC is in deep sleep!.  CSR_GP_CNTRL = 0xFFFFFFFF
  
  iwl3945 0000:0c:00.0: bad EEPROM signature,EEPROM_GP=0x00000007
  iwl3945 0000:0c:00.0: EEPROM not found, EEPROM_GP=0xffffffff
  iwl3945 0000:0c:00.0: Unable to init EEPROM
  iwl3945 0000:0c:00.0: PCI INT A disabled
  iwl3945: probe of 0000:0c:00.0 failed with error -2
  
- lspci:
- 0c:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 12.04
- Package: linux-image-3.2.0-60-lowlatency-pae 3.2.0-60.62
- ProcVersionSignature: Ubuntu 3.2.0-60.62-lowlatency-pae 3.2.55
- Uname: Linux 3.2.0-60-lowlatency-pae i686
- ApportVersion: 2.0.1-0ubuntu17.6
- Architecture: i386
- Date: Sun Mar 23 20:09:07 2014
- InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
- MarkForUpload: True
- SourcePackage: linux-lowlatency
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ethan      2078 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ethan      2078 F.... pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 48'
-    Mixer name	: 'Silicon Image SiI1392 HDMI'
-    Components	: 'HDA:83847616,1028020a,00100201 HDA:10951392,1028020a,00100000'
-    Controls      : 34
-    Simple ctrls  : 20
+  Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 48'
+    Mixer name	: 'Silicon Image SiI1392 HDMI'
+    Components	: 'HDA:83847616,1028020a,00100201 HDA:10951392,1028020a,00100000'
+    Controls      : 34
+    Simple ctrls  : 20
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=b57e427a-bc21-49e6-994b-a43aee47cec0
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Dell Inc. XPS M1330
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-77-lowlatency-pae root=UUID=8e1188f1-2cff-41e9-8298-1d4b1983f24d ro quiet splash acpi_backlight=vendor dell_laptop.backlight=0 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-77.79-lowlatency-pae 3.2.66
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-77-lowlatency-pae N/A
-  linux-backports-modules-3.2.0-77-lowlatency-pae  N/A
-  linux-firmware                                   1.79.18
+  linux-restricted-modules-3.2.0-77-lowlatency-pae N/A
+  linux-backports-modules-3.2.0-77-lowlatency-pae  N/A
+  linux-firmware                                   1.79.18
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.2.0-77-lowlatency-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo video
  dmi.bios.date: 12/26/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0N6705
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd12/26/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn0N6705:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: XPS M1330
  dmi.sys.vendor: Dell Inc.

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1296504/+attachment/4039956/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1296504/+attachment/4039957/+files/ProcEnviron.txt

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1296504

Title:
  iwl3945 wireless connection becomes unreliable

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  what I expect:  wireless connectivity to be reliable and consistent
  what happens instead:  wireless connection cuts out, recovers, re-establishes connection.  sometimes (rare) requires disabling / re-enabling via hardware or software switch.   sometimes (more rare) hardware fails completely until reboot (removing and re-inserting module fails -- hardware disappears to the system until reboot).  This problem will occur without a suspend / resume cycle.

  This problem appeared recently, within the last month or two months of
  kernel updates.  I think the next step in debugging would be to test
  reliability against previous kernel versions.

  some relevant dmesg:
  keyboard: can't emulate rawmode for keycode 240
  iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xffffffff, s/b 0xf802020
  iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
  iwl3945 0000:0c:00.0: MAC is in deep sleep!.  CSR_GP_CNTRL = 0xFFFFFFFF

  iwl3945 0000:0c:00.0: bad EEPROM signature,EEPROM_GP=0x00000007
  iwl3945 0000:0c:00.0: EEPROM not found, EEPROM_GP=0xffffffff
  iwl3945 0000:0c:00.0: Unable to init EEPROM
  iwl3945 0000:0c:00.0: PCI INT A disabled
  iwl3945: probe of 0000:0c:00.0 failed with error -2

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ethan      2078 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 48'
     Mixer name	: 'Silicon Image SiI1392 HDMI'
     Components	: 'HDA:83847616,1028020a,00100201 HDA:10951392,1028020a,00100000'
     Controls      : 34
     Simple ctrls  : 20
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=b57e427a-bc21-49e6-994b-a43aee47cec0
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Dell Inc. XPS M1330
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-77-lowlatency-pae root=UUID=8e1188f1-2cff-41e9-8298-1d4b1983f24d ro quiet splash acpi_backlight=vendor dell_laptop.backlight=0 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-77.79-lowlatency-pae 3.2.66
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-77-lowlatency-pae N/A
   linux-backports-modules-3.2.0-77-lowlatency-pae  N/A
   linux-firmware                                   1.79.18
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.2.0-77-lowlatency-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo video
  dmi.bios.date: 12/26/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0N6705
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd12/26/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn0N6705:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: XPS M1330
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1296504/+subscriptions