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Message #107994
[Bug 1431772] Re: Ubuntu 14.04 64-bit edition keeps crashing on Toshiba Laptop
This is the output for inxi -Fxz
System: Host: angela-Satellite-C75D-B Kernel: 3.16.0-31-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: Gnome Distro: Ubuntu 14.04 trusty
Machine: System: TOSHIBA product: Satellite C75D-B version: PSCLEU-00Q003
Mobo: TOSHIBA model: Portable PC version: MP Bios: Insyde version: 1.20 date: 06/13/2014
CPU: Quad core AMD A8-6410 APU with AMD Radeon R5 Graphics (-MCP-) cache: 8192 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 15969.4
Clock Speeds: 1: 1000.00 MHz 2: 1000.00 MHz 3: 1600.00 MHz 4: 1000.00 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] Mullins [Radeon APU A4-6000 with R2 Graphics] bus-ID: 00:01.0
X.Org: 1.16.0 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1600x900@60.0hz
GLX Renderer: Gallium 0.4 on AMD MULLINS GLX Version: 3.0 Mesa 10.3.2 Direct Rendering: Yes
Audio: Card-1: Advanced Micro Devices [AMD] FCH Azalia Controller driver: snd_hda_intel bus-ID: 00:14.2
Card-2: Advanced Micro Devices [AMD/ATI] Device 9840 driver: snd_hda_intel bus-ID: 00:01.1
Sound: Advanced Linux Sound Architecture ver: k3.16.0-31-generic
Network: Card-1: Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller
driver: r8169 ver: 2.3LK-NAPI port: 2000 bus-ID: 01:00.0
IF: eth0 state: down mac: <filter>
Card-2: Broadcom BCM43142 802.11b/g/n driver: wl bus-ID: 05:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 1000.2GB (1.8% used) 1: id: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB
Partition: ID: / size: 11G used: 4.5G (44%) fs: ext4 ID: /home size: 761G used: 12G (2%) fs: ext4
ID: swap-1 size: 16.00GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 51.2C mobo: N/A gpu: 43.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 221 Uptime: 20:34 Memory: 1815.5/6874.6MB Runlevel: 2 Gcc sys: 4.8.2
Client: Shell (bash 4.3.11) inxi: 1.9.17
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https://bugs.launchpad.net/bugs/1431772
Title:
Ubuntu 14.04 64-bit edition keeps crashing on Toshiba Laptop
Status in linux-lts-utopic package in Ubuntu:
New
Bug description:
Hello. I installed Ubuntu 14.04.2 64-bit edition on a brand new
Toshiba c75d-b7215 laptop about 2 days ago. The laptop itself is dual-
booting with Windows 8.1, and the Windows partition appears to look OK
(haven't really spent that much time in it, though). I followed the
Easy Linux Tips guide
(https://sites.google.com/site/easylinuxtipsproject/) for optimizing
Ubuntu.
However, my laptop keeps restarting itself quite randomly. For
example, I can have about 10 tabs open on Chrome 64-bit edition, and
LibreOffice open, and then my laptop will restart itself. I don't know
whether or not this is a hardware issue or a Ubuntu issue. I would
like to know soon, because I have about 10 days to decide whether or
not I need to return this laptop and replace it with something else.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-31-generic 3.16.0-31.43~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Mar 13 05:45:00 2015
InstallationDate: Installed on 2015-03-11 (1 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
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References