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Message #108002
[Bug 1431772] Re: Ubuntu 14.04 64-bit edition keeps crashing on Toshiba Laptop
Two things I'd try:
1. install the non-free closed proprietary driver for your video card.
For that, use Software & Updates, tab Additional Drivers;
2. apply a BIOS update (check the support section of the Toshiba website
for that).
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https://bugs.launchpad.net/bugs/1431772
Title:
Ubuntu 14.04 64-bit edition keeps crashing on Toshiba Laptop
Status in linux-lts-utopic package in Ubuntu:
New
Bug description:
Hello. I installed Ubuntu 14.04.2 64-bit edition on a brand new
Toshiba c75d-b7215 laptop about 2 days ago. The laptop itself is dual-
booting with Windows 8.1, and the Windows partition appears to look OK
(haven't really spent that much time in it, though). I followed the
Easy Linux Tips guide
(https://sites.google.com/site/easylinuxtipsproject/) for optimizing
Ubuntu.
However, my laptop keeps restarting itself quite randomly. For
example, I can have about 10 tabs open on Chrome 64-bit edition, and
LibreOffice open, and then my laptop will restart itself. I don't know
whether or not this is a hardware issue or a Ubuntu issue. I would
like to know soon, because I have about 10 days to decide whether or
not I need to return this laptop and replace it with something else.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-31-generic 3.16.0-31.43~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Mar 13 05:45:00 2015
InstallationDate: Installed on 2015-03-11 (1 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
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References