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[Bug 1433099] Re: BUG: unable to handle kernel NULL pointer dereference at (null)

 

Ollie, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-a10

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1433099

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  (null)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Closed laptop lid while on battery power. It did not suspend and when
  opened only a blank screen remained.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-31-generic 3.16.0-31.43
  ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  Annotation: Your system might become unstablenow and might need to be restarted.
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  margetto   2614 F.... pulseaudio
  Date: Tue Mar 17 12:58:43 2015
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  location drm_crtc_index+0x5/0x50 [drm]
  Failure: oops
  HibernationDevice: RESUME=UUID=d33eda00-0b9e-46b5-b4bf-dd9b2ddb80ab
  InstallationDate: Installed on 2015-02-16 (28 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. Latitude D620
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=c599c63f-d1d4-4c5d-832c-3614c10bd870 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/16/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0FT292
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0FT292:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D620
  dmi.sys.vendor: Dell Inc.

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