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[Bug 1405907] Re: Z97 requires xHCI for USB2: IR remote unusable

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1405907

Title:
  Z97 requires xHCI for USB2: IR remote unusable

Status in linux package in Ubuntu:
  Expired

Bug description:
  Ubuntu 14.10, kernel 3.17.0

  I have an HP MCE IR remote receiver that will not work on my ASRock
  Z97 based system, whether plugged into USB2 or USB3 ports. It is known
  that this device did not work in USB3 ports, but with the Z97 it will
  not work on either. The symptom is that when you use ir-keytable -t to
  display the scan codes for keys pressed, you will get inconsistent
  codes for the same key.

  The problem seems to be that Z97 requires xHCI:

  Due to the design of the Intel 9 series chipset, all USB devices connected to the
  USB 2.0 and USB 3.0 ports are controlled by the xHCI controller. Some legacy USB
  devices must update their firmware for better compatibility.

  From kern.log:

  Dec 14 22:17:10 smeagol kernel: [    1.319467] usb 3-9: new full-speed USB device number 2 using xhci_hcd
  Dec 14 22:17:10 smeagol kernel: [    1.348617] random: nonblocking pool is initialized
  Dec 14 22:17:10 smeagol kernel: [    1.443369] tsc: Refined TSC clocksource calibration: 3491.913 MHz
  Dec 14 22:17:10 smeagol kernel: [    1.449102] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x1 has an invalid bInterval 0, changing to 32
  Dec 14 22:17:10 smeagol kernel: [    1.449114] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x81 has an invalid bInterval 0, changing to 32
  Dec 14 22:17:10 smeagol kernel: [    1.450738] usb 3-9: New USB device found, idVendor=1784, idProduct=0006
  Dec 14 22:17:10 smeagol kernel: [    1.450749] usb 3-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 14 22:17:10 smeagol kernel: [    1.450750] usb 3-9: Manufacturer: TopSeed Technology Corp.
  Dec 14 22:17:10 smeagol kernel: [    1.450751] usb 3-9: SerialNumber: TS004Rop


  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2012-12-31 (733 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/ksh
  Tags:  trusty
  Uname: Linux 3.17.0-031700-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to trusty on 2014-05-17 (231 days ago)
  UserGroups: mythtv
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fbacher    4321 F.... pulseaudio
   /dev/snd/controlC0:  fbacher    4321 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=30bd4937-93fe-48b3-8cd2-afca09f549b3
  InstallationDate: Installed on 2012-12-31 (745 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  IwConfig:
   ctn0      no wireless extensions.
   
   eth3      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic root=/dev/mapper/ubuntu-root ro crashkernel=384M-:128M quiet splash nomdmonddf nomdmonisw crashkernel=384M-:128M vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.138.1
  RfKill:
   
  Tags:  utopic
  Uname: Linux 3.16.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv plugdev sambashare sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 12/17/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.80
  dmi.board.name: Z97M OC Formula
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.80:bd12/17/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ97MOCFormula:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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