kernel-packages team mailing list archive

[Eric Baumann <1434963@xxxxxxxxxxxxxxxxxx>]

I added the information. Thank you very much sir !!!

On Sun, Mar 22, 2015 at 10:30 AM, Brad Figg <brad.figg@xxxxxxxxxxxxx>
wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1434963
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1434963
>
> Title:
>   Noise on headphones with 14.04.2 on HP Zbook 15 G2
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   After first install of Ubuntu 14.04.2 LTS on brand-new HP Zbook 15 G2
>   I wanted to listen to music. Sound works. However, there is a
>   constant, quite strong very annoying noise.
>
>   This noise appears only when I use headphones. And the volume of this
>   noise seems to be independent of the volume I chooses on the system.
>   It is there permanently.
>
>   (it's really annoying, making this perfect machine unusable in this
>   regard)
>
>    I am using the normal analog 3.5mm headset port on the right hand
>   side. I can confirm, that it is not a problem of the headphones, I
>   tested it with 3 different ones. Same result. Annoying noise. It seems
>   to be a mix of white noise and some other varying frequencies.
>
>   Also, if I run the volume all the way down to mute, the noise stops.
>   (which seems to confirm a software/driver problem right?)
>
>   HP claims to support Ubuntu 14.04 on this brand-new workstation !
>
>   More info here : http://askubuntu.com/questions/599539/noise-on-
>   headphones-on-hp-zbook-15-g2-with-ubuntu-14-04-2-or-14-10
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1434963

Title:
  Noise on headphones with 14.04.2 on HP Zbook 15 G2

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  After first install of Ubuntu 14.04.2 LTS on brand-new HP Zbook 15 G2
  I wanted to listen to music. Sound works. However, there is a
  constant, quite strong very annoying noise.

  This noise appears only when I use headphones. And the volume of this
  noise seems to be independent of the volume I chooses on the system.
  It is there permanently.

  (it's really annoying, making this perfect machine unusable in this
  regard)

   I am using the normal analog 3.5mm headset port on the right hand
  side. I can confirm, that it is not a problem of the headphones, I
  tested it with 3 different ones. Same result. Annoying noise. It seems
  to be a mix of white noise and some other varying frequencies.

  Also, if I run the volume all the way down to mute, the noise stops.
  (which seems to confirm a software/driver problem right?)

  HP claims to support Ubuntu 14.04 on this brand-new workstation !

  More info here : http://askubuntu.com/questions/599539/noise-on-headphones-on-hp-zbook-15-g2-with-ubuntu-14-04-2-or-14-10
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  eric       1560 F.... pulseaudio
   /dev/snd/controlC1:  eric       1560 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5565fff9-d47c-465c-9ef6-7bb37610caca
  InstallationDate: Installed on 2015-03-21 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard HP ZBook 15 G2
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=81792a20-09a6-47d9-be7f-0a6de44a41dd ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-31-generic N/A
   linux-backports-modules-3.16.0-31-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.16.0-31-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/26/2015
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M70 Ver. 01.07
  dmi.board.name: 2253
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.07:bd02/26/2015:svnHewlett-Packard:pnHPZBook15G2:pvrA3008CD10003:rvnHewlett-Packard:rn2253:rvrKBCVersion03.10:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15 G2
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
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