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Message #109431
Re: [Bug 1434963] Re: Noise on headphones with 14.04.2 on HP Zbook 15 G2
Dear Mr Salisbury
Thank you very much for your help sir !
I upgraded to v4.0-rc5-vivid, with no changes ...
Please let me know how I can assist you.
On Mon, Mar 23, 2015 at 6:43 PM, Joseph Salisbury <
joseph.salisbury@xxxxxxxxxxxxx> wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.0 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc5-vivid/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1434963
>
> Title:
> Noise on headphones with 14.04.2 on HP Zbook 15 G2
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After first install of Ubuntu 14.04.2 LTS on brand-new HP Zbook 15 G2
> I wanted to listen to music. Sound works. However, there is a
> constant, quite strong very annoying noise.
>
> This noise appears only when I use headphones. And the volume of this
> noise seems to be independent of the volume I chooses on the system.
> It is there permanently.
>
> (it's really annoying, making this perfect machine unusable in this
> regard)
>
> I am using the normal analog 3.5mm headset port on the right hand
> side. I can confirm, that it is not a problem of the headphones, I
> tested it with 3 different ones. Same result. Annoying noise. It seems
> to be a mix of white noise and some other varying frequencies.
>
> Also, if I run the volume all the way down to mute, the noise stops.
> (which seems to confirm a software/driver problem right?)
>
> HP claims to support Ubuntu 14.04 on this brand-new workstation !
>
> More info here :
> http://askubuntu.com/questions/599539/noise-on-headphones-on-hp-zbook-15-g2-with-ubuntu-14-04-2-or-14-10
> ---
> ApportVersion: 2.14.1-0ubuntu3.7
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: eric 1560 F.... pulseaudio
> /dev/snd/controlC1: eric 1560 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=5565fff9-d47c-465c-9ef6-7bb37610caca
> InstallationDate: Installed on 2015-03-21 (0 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Hewlett-Packard HP ZBook 15 G2
> Package: linux (not installed)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic
> root=UUID=81792a20-09a6-47d9-be7f-0a6de44a41dd ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-31-generic N/A
> linux-backports-modules-3.16.0-31-generic N/A
> linux-firmware 1.127.11
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: yes
> Hard blocked: no
> Tags: trusty
> Uname: Linux 3.16.0-31-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/26/2015
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: M70 Ver. 01.07
> dmi.board.name: 2253
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 03.10
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrM70Ver.01.07:bd02/26/2015:svnHewlett-Packard:pnHPZBook15G2:pvrA3008CD10003:rvnHewlett-Packard:rn2253:rvrKBCVersion03.10:cvnHewlett-Packard:ct10:cvr:
> dmi.product.name: HP ZBook 15 G2
> dmi.product.version: A3008CD10003
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963/+subscriptions
>
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1434963
Title:
Noise on headphones with 14.04.2 on HP Zbook 15 G2
Status in linux package in Ubuntu:
Confirmed
Bug description:
After first install of Ubuntu 14.04.2 LTS on brand-new HP Zbook 15 G2
I wanted to listen to music. Sound works. However, there is a
constant, quite strong very annoying noise.
This noise appears only when I use headphones. And the volume of this
noise seems to be independent of the volume I chooses on the system.
It is there permanently.
(it's really annoying, making this perfect machine unusable in this
regard)
I am using the normal analog 3.5mm headset port on the right hand
side. I can confirm, that it is not a problem of the headphones, I
tested it with 3 different ones. Same result. Annoying noise. It seems
to be a mix of white noise and some other varying frequencies.
Also, if I run the volume all the way down to mute, the noise stops.
(which seems to confirm a software/driver problem right?)
HP claims to support Ubuntu 14.04 on this brand-new workstation !
More info here : http://askubuntu.com/questions/599539/noise-on-headphones-on-hp-zbook-15-g2-with-ubuntu-14-04-2-or-14-10
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eric 1560 F.... pulseaudio
/dev/snd/controlC1: eric 1560 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5565fff9-d47c-465c-9ef6-7bb37610caca
InstallationDate: Installed on 2015-03-21 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP ZBook 15 G2
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=81792a20-09a6-47d9-be7f-0a6de44a41dd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
RelatedPackageVersions:
linux-restricted-modules-3.16.0-31-generic N/A
linux-backports-modules-3.16.0-31-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
Tags: trusty
Uname: Linux 3.16.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/26/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M70 Ver. 01.07
dmi.board.name: 2253
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.07:bd02/26/2015:svnHewlett-Packard:pnHPZBook15G2:pvrA3008CD10003:rvnHewlett-Packard:rn2253:rvrKBCVersion03.10:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 15 G2
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963/+subscriptions
References