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[Bug 1437096] Re: soundcard not recognised after upgrade

 

apport information

** Tags added: apport-collected precise staging

** Description changed:

- I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and
- upgrade of the system and linux-generic, linux-headers, linux-image,
- linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my
- soundcard is not recognized (obviously I get no sound). I can not find a
- way to reverse this upgrade.
+ I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and upgrade of the system and linux-generic, linux-headers, linux-image, linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my soundcard is not recognized (obviously I get no sound). I can not find a way to reverse this upgrade.
+ --- 
+ AlsaDevices:
+  total 0
+  crw-rw---T+ 1 root audio 116,  1 Mar 27 01:21 seq
+  crw-rw---T+ 1 root audio 116, 33 Mar 27 01:21 timer
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices: aplay: device_list:252: no soundcards found...
+ ApportVersion: 2.0.1-0ubuntu17.8
+ Architecture: amd64
+ ArecordDevices: arecord: device_list:252: no soundcards found...
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=ea5f3b76-01df-4289-bb10-26a79247053d
+ InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
+ MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
+ MarkForUpload: True
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic root=UUID=d35afbe1-2cd1-4220-9b46-fb9869746c7e ro acpi_backlight=vendor quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
+ RelatedPackageVersions:
+  linux-restricted-modules-3.2.0-79-generic N/A
+  linux-backports-modules-3.2.0-79-generic  N/A
+  linux-firmware                            1.79.18
+ StagingDrivers: rts_pstor mei
+ Tags:  precise staging
+ Uname: Linux 3.2.0-79-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 10/03/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.02
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 1800
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 10.31
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd10/03/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1800:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion dv7 Notebook PC
+ dmi.product.version: 0593110000204610000620100
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1437096/+attachment/4357500/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1437096

Title:
  soundcard not recognised after upgrade

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and upgrade of the system and linux-generic, linux-headers, linux-image, linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my soundcard is not recognized (obviously I get no sound). I can not find a way to reverse this upgrade.
  --- 
  AlsaDevices:
   total 0
   crw-rw---T+ 1 root audio 116,  1 Mar 27 01:21 seq
   crw-rw---T+ 1 root audio 116, 33 Mar 27 01:21 timer
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=ea5f3b76-01df-4289-bb10-26a79247053d
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
  MarkForUpload: True
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic root=UUID=d35afbe1-2cd1-4220-9b46-fb9869746c7e ro acpi_backlight=vendor quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-79-generic N/A
   linux-backports-modules-3.2.0-79-generic  N/A
   linux-firmware                            1.79.18
  StagingDrivers: rts_pstor mei
  Tags:  precise staging
  Uname: Linux 3.2.0-79-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 10/03/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1800
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd10/03/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1800:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv7 Notebook PC
  dmi.product.version: 0593110000204610000620100
  dmi.sys.vendor: Hewlett-Packard

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