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Message #110179
[Bug 1437096] Re: soundcard not recognised after upgrade
apport information
** Tags added: apport-collected precise staging
** Description changed:
- I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and
- upgrade of the system and linux-generic, linux-headers, linux-image,
- linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my
- soundcard is not recognized (obviously I get no sound). I can not find a
- way to reverse this upgrade.
+ I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and upgrade of the system and linux-generic, linux-headers, linux-image, linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my soundcard is not recognized (obviously I get no sound). I can not find a way to reverse this upgrade.
+ ---
+ AlsaDevices:
+ total 0
+ crw-rw---T+ 1 root audio 116, 1 Mar 27 01:21 seq
+ crw-rw---T+ 1 root audio 116, 33 Mar 27 01:21 timer
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices: aplay: device_list:252: no soundcards found...
+ ApportVersion: 2.0.1-0ubuntu17.8
+ Architecture: amd64
+ ArecordDevices: arecord: device_list:252: no soundcards found...
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=ea5f3b76-01df-4289-bb10-26a79247053d
+ InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
+ MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
+ MarkForUpload: True
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcEnviron:
+ LANGUAGE=en_US:en
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic root=UUID=d35afbe1-2cd1-4220-9b46-fb9869746c7e ro acpi_backlight=vendor quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
+ RelatedPackageVersions:
+ linux-restricted-modules-3.2.0-79-generic N/A
+ linux-backports-modules-3.2.0-79-generic N/A
+ linux-firmware 1.79.18
+ StagingDrivers: rts_pstor mei
+ Tags: precise staging
+ Uname: Linux 3.2.0-79-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 10/03/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.02
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 1800
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 10.31
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd10/03/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1800:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion dv7 Notebook PC
+ dmi.product.version: 0593110000204610000620100
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AcpiTables.txt"
https://bugs.launchpad.net/bugs/1437096/+attachment/4357500/+files/AcpiTables.txt
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https://bugs.launchpad.net/bugs/1437096
Title:
soundcard not recognised after upgrade
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have an HP Pavillion dv7 and Kubuntu 12.04. I performed update and upgrade of the system and linux-generic, linux-headers, linux-image, linux-libc-dev changed from 3.2.0.77 to 3.2.0.79 version. After that my soundcard is not recognized (obviously I get no sound). I can not find a way to reverse this upgrade.
---
AlsaDevices:
total 0
crw-rw---T+ 1 root audio 116, 1 Mar 27 01:21 seq
crw-rw---T+ 1 root audio 116, 33 Mar 27 01:21 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=ea5f3b76-01df-4289-bb10-26a79247053d
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
MarkForUpload: True
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic root=UUID=d35afbe1-2cd1-4220-9b46-fb9869746c7e ro acpi_backlight=vendor quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
RelatedPackageVersions:
linux-restricted-modules-3.2.0-79-generic N/A
linux-backports-modules-3.2.0-79-generic N/A
linux-firmware 1.79.18
StagingDrivers: rts_pstor mei
Tags: precise staging
Uname: Linux 3.2.0-79-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 10/03/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1800
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd10/03/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1800:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard
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