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[Bug 1437759] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1437759

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1437759

Title:
  [Lenovo Miix] Synaptic/ITE Tech touchpad (06cb:a001) cannot be
  configured by hid-rmi

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Problem:
  The touchpad in the dock of the Lenovo Miix 2 11 tablet does not work. It is handled by hid-rmi, which fails to configure the device:

  kernel: [ 3007.388388] input: ITE Tech. Inc. ITE Device(8595) as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.3/1-3.3:1.0/0003:06CB:A001.0008/input/input18
  kernel: [ 3007.442088] hid-generic 0003:06CB:A001.0008: input,hiddev0,hidraw2: USB HID v1.10 Keyboard [ITE Tech. Inc. ITE Device(8595)] on usb-0000:00:14.0-3.3/input0
  kernel: [ 3007.521067] hid-rmi 0003:06CB:A001.0009: failed to write hid report (-38)
  kernel: [ 3007.521074] hid-rmi 0003:06CB:A001.0009: rmi_set_page: set page failed: -38.
  kernel: [ 3007.521077] hid-rmi 0003:06CB:A001.0009: failed to set page select to 0.
  kernel: [ 3007.523194] input: ITE Tech. Inc. ITE Device(8595) as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.3/1-3.3:1.1/0003:06CB:A001.0009/input/input19
  kernel: [ 3007.523546] hid-rmi 0003:06CB:A001.0009: input,hiddev0,hidraw3: USB HID v1.10 Pointer [ITE Tech. Inc. ITE Device(8595)] on usb-0000:00:14.0-3.3/input1
  kernel: [ 3007.523552] hid-rmi 0003:06CB:A001.0009: Device failed to be properly configured

  
  Ubuntu 15.04 Beta (but same problem with 14.10)
  Kernel: Linux miix 3.19.0-10-generic #10-Ubuntu SMP Mon Mar 23 16:16:45 UTC 2015 i686 i686 i686 GNU/Linux

  
  The Keyboard (which works) and the touchpad are connected as one USB device with two interfaces:

  Bus 001 Device 015: ID 06cb:a001 Synaptics, Inc. 
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0 
    bDeviceProtocol         0 
    bMaxPacketSize0        64
    idVendor           0x06cb Synaptics, Inc.
    idProduct          0xa001 
    bcdDevice            0.03
    iManufacturer           1 ITE Tech. Inc.
    iProduct                2 ITE Device(8595)
    iSerial                 0 
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength           59
      bNumInterfaces          2
      bConfigurationValue     1
      iConfiguration          0 
      bmAttributes         0xa0
        (Bus Powered)
        Remote Wakeup
      MaxPower              100mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      1 Boot Interface Subclass
        bInterfaceProtocol      1 Keyboard
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength     163
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0040  1x 64 bytes
          bInterval               4
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        1
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      1 Boot Interface Subclass
        bInterfaceProtocol      2 Mouse
        iInterface              1 ITE Tech. Inc.
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength     133
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x82  EP 2 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0040  1x 64 bytes
          bInterval               4
  Device Status:     0x0000
    (Bus Powered)

  
  Workaround:
  The touchpad works with hid-generic, if it is forces to handle the device. Yet, multitouch and dragging does not work.

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References