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[Bug 1412257] Re: [HP ZBook 14 Mobile Workstation] Hard freeze upon resuming from hibernate and logging in

 

Vadim Peretokin, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428311&swLangOid=8&swEnvOid=4158
an update to your computer's buggy and outdated BIOS is available
(1.30). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags removed: bios-outdated-1.12
** Tags added: bios-outdated-1.30

** Changed in: linux (Ubuntu)
       Status: Expired => Incomplete

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https://bugs.launchpad.net/bugs/1412257

Title:
  [HP ZBook 14 Mobile Workstation] Hard freeze upon resuming from
  hibernate and logging in

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After I resume from hibernate and log in, the desktop freezes
  completely. Even using alt+sysreq+b does not reboot it.

  This started happening recently.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-29-generic 3.16.0-29.39
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vadi       2981 F.... pulseaudio
   /dev/snd/controlC0:  vadi       2981 F.... pulseaudio
  CRDA:
   country AU: DFS-UNSET
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (3, 23)
   	(5250 - 5330 @ 40), (3, 23), DFS
   	(5735 - 5835 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Mon Jan 19 08:05:47 2015
  HibernationDevice: RESUME=UUID=745d185e-0cf7-47d5-8900-9f89f21b1af8
  InstallationDate: Installed on 2014-06-26 (205 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ZBook 14
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-27 (83 days ago)
  dmi.bios.date: 04/29/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.11
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.54
  dmi.chassis.asset.tag: CNU424B3ZZ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 14
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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