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Message #110420
[Bug 1412257] Re: [HP ZBook 14 Mobile Workstation] Hard freeze upon resuming from hibernate and logging in
Vadim Peretokin, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428311&swLangOid=8&swEnvOid=4158
an update to your computer's buggy and outdated BIOS is available
(1.30). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags removed: bios-outdated-1.12
** Tags added: bios-outdated-1.30
** Changed in: linux (Ubuntu)
Status: Expired => Incomplete
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https://bugs.launchpad.net/bugs/1412257
Title:
[HP ZBook 14 Mobile Workstation] Hard freeze upon resuming from
hibernate and logging in
Status in linux package in Ubuntu:
Incomplete
Bug description:
After I resume from hibernate and log in, the desktop freezes
completely. Even using alt+sysreq+b does not reboot it.
This started happening recently.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-29-generic 3.16.0-29.39
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: vadi 2981 F.... pulseaudio
/dev/snd/controlC0: vadi 2981 F.... pulseaudio
CRDA:
country AU: DFS-UNSET
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (3, 23)
(5250 - 5330 @ 40), (3, 23), DFS
(5735 - 5835 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Jan 19 08:05:47 2015
HibernationDevice: RESUME=UUID=745d185e-0cf7-47d5-8900-9f89f21b1af8
InstallationDate: Installed on 2014-06-26 (205 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ZBook 14
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-29-generic N/A
linux-backports-modules-3.16.0-29-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-27 (83 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.11
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.54
dmi.chassis.asset.tag: CNU424B3ZZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 14
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
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