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[Bug 1332901] Re: gigabit ethernet card on ASUS N550JK not working at all

 

Hi,

Just purchased an ASUS N550JK and experience the same problem. Wireless
works, but no network via ethernet.

Reverting to 3.13 kernel series would not be my preferred solution.
Seems more like a workaround than a fix.

Any ideas how to fix this on 14.04 running on 3.16 kernel?

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https://bugs.launchpad.net/bugs/1332901

Title:
  gigabit ethernet card  on ASUS N550JK not working at all

Status in linux package in Ubuntu:
  Expired

Bug description:
  
  The card detects link status, negotiates speed/duplex but no packets are sent or received. --- I verified the non-delivery using tcpdump on both machines connected to a local switch, I was watching for ARP (because it's an easy broadcast, ping a nonexistent IP) on the local end and the DHCP requests on the other. I only see packets that should be sent (DHCP requests, SMB queries, IPv6 announcements, etc), none of which reach the switch.

  The card is PCI ID 10ec:8168, rev 0c.

  I see "NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out in
  dmesg" , once, the full message below.

  rmmod/modprobe has no effect.

  Despite several reboots the card never worked.

  Everything else should be reported by "ubuntu-bug linux", but feel
  free to let me know if you need any information.

  
  [ 89.796072] ------------[ cut here ]------------
  [ 89.796084] WARNING: CPU: 7 PID: 0 at /build/buildd/linux-3.13.0/net/sched/sch_generic.c:264 dev_watchdog+0x276/0x280()
  [ 89.796086] NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out
  [ 89.796087] Modules linked in: bnep rfcomm nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops rts5139(C) videobuf2_core hid_multitouch mcs7830 videodev usbnet asus_nb_wmi asus_wmi sparse_keymap snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec arc4 snd_hwdep snd_pcm x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel snd_page_alloc ath9k snd_seq_midi ath9k_common snd_seq_midi_event kvm ath9k_hw snd_rawmidi ath snd_seq mac80211 snd_seq_device joydev snd_timer ath3k serio_raw btusb snd bluetooth cfg80211 lpc_ich mei_me mei soundcore parport_pc ppdev lp parport mac_hid dm_crypt usbhid hid crct10dif_pclmul crc32_pclmul ghash_clmulni_intel nouveau aesni_intel aes_x86_64 lrw gf128mul i915 glue_helper ablk_helper cryptd mxm_wmi i2c_algo_bit ttm psmouse ahci r8169 drm_kms_helper libahci drm mii wmi video
  [ 89.796136] CPU: 7 PID: 0 Comm: swapper/7 Tainted: G C 3.13.0-29-generic #53-Ubuntu
  [ 89.796137] Hardware name: ASUSTeK COMPUTER INC. N550JK/N550JK, BIOS N550JK.204 01/23/2014
  [ 89.796138] 0000000000000009 ffff88042efc3d98 ffffffff8171a214 ffff88042efc3de0
  [ 89.796141] ffff88042efc3dd0 ffffffff810676bd 0000000000000000 ffff880412340000
  [ 89.796144] ffff8804129b6480 0000000000000001 0000000000000007 ffff88042efc3e30
  [ 89.796146] Call Trace:
  [ 89.796148] <IRQ> [<ffffffff8171a214>] dump_stack+0x45/0x56
  [ 89.796156] [<ffffffff810676bd>] warn_slowpath_common+0x7d/0xa0
  [ 89.796158] [<ffffffff8106772c>] warn_slowpath_fmt+0x4c/0x50
  [ 89.796162] [<ffffffff8163efc6>] dev_watchdog+0x276/0x280
  [ 89.796165] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796168] [<ffffffff81074226>] call_timer_fn+0x36/0x100
  [ 89.796171] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796173] [<ffffffff810751bf>] run_timer_softirq+0x1ef/0x2f0
  [ 89.796176] [<ffffffff8106caec>] __do_softirq+0xec/0x2c0
  [ 89.796179] [<ffffffff8106d035>] irq_exit+0x105/0x110
  [ 89.796182] [<ffffffff8172cfc5>] smp_apic_timer_interrupt+0x45/0x60
  [ 89.796186] [<ffffffff8172b95d>] apic_timer_interrupt+0x6d/0x80
  [ 89.796187] <EOI> [<ffffffff815cd0f2>] ? cpuidle_enter_state+0x52/0xc0
  [ 89.796191] [<ffffffff815cd219>] cpuidle_idle_call+0xb9/0x1f0
  [ 89.796196] [<ffffffff8101ce9e>] arch_cpu_idle+0xe/0x30
  [ 89.796199] [<ffffffff810beb95>] cpu_startup_entry+0xc5/0x290
  [ 89.796202] [<ffffffff81040fb8>] start_secondary+0x218/0x2c0
  [ 89.796204] ---[ end trace 215922eb1d7267b2 ]---

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Jun 22 06:50:04 2014
  HibernationDevice: RESUME=UUID=f1556593-37e9-4257-b375-35949d467b9e
  InstallationDate: Installed on 2014-06-18 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. N550JK
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash pcie_aspm=off vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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