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[Bug 1437100] Re: [MSI MS-7693] suspend/resume failure

 

John Stevens, could you please test the next latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: kernel-unable-to-test-upstream
** Tags added: latest-bios-2.6 needs-upstream-testing

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https://bugs.launchpad.net/bugs/1437100

Title:
  [MSI MS-7693] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  During the system tests the computer went into suspension and it
  didn't resume.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-10-generic 3.19.0-10.10 [modified: boot/vmlinuz-3.19.0-10-generic]
  ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
  Uname: Linux 3.19.0-10-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.16.2-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lightdm     993 F.... pulseaudio
                        reaperofshred   1762 F.... pulseaudio
   /dev/snd/controlC0:  lightdm     993 F.... pulseaudio
                        reaperofshred   1762 F.... pulseaudio
  Date: Fri Mar 27 01:03:18 2015
  DuplicateSignature: suspend/resume:MSI MS-7693:V2.6
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=a64a8a9c-aad8-4a37-a1dd-74dfe4f05caf
  InstallationDate: Installed on 2015-03-27 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: MSI MS-7693
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-10-generic root=UUID=eefdb7e3-3eaa-4b3f-8e22-cdeb5e869ba1 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-10-generic N/A
   linux-backports-modules-3.19.0-10-generic  N/A
   linux-firmware                             1.143
  SourcePackage: linux
  Title: [MSI MS-7693] suspend/resume failure
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.6
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-G46 (MS-7693)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.6:bd10/08/2013:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7693
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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References