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[Bug 1438164] Re: package linux-image-3.16.0-34-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1438164

Title:
  package linux-image-3.16.0-34-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  New

Bug description:
  Running into a bit of issues with some packages having unmet dependencies. 
  Looks like the root of the problem lies somewhere with the installation of linux-generic, linux-generic-headers, et al...

  This was one of the apt-get errors I was trying to figure out; 
  "The following packages have unmet dependencies:
   linux-image-extra-3.16.0-33-generic : Depends: linux-image-3.16.0-33-generic but it is not installed
   linux-image-generic : Depends: linux-image-3.16.0-33-generic but it is not installed"

  
  System:
  - Dell Latitude D400
  - Pentium M 2.0 Ghz
  - 1 GB of Ram
  - 40 GB HDD

  Uname -r
  - 3.16.0-23-generic

  Tried the following commands already:
  - sudo apt-get -f install linux-image-generic
  - sudo apt-get autoremove linux-headers-generic
  - sudo apt-get -f install linux-headers-3.16.0-33-generic
  - sudo apt-get remove linux-image-extra-3.16.0-33-generic
  - sudo dpkg --configure -a
  - sudo apt-get upgrade
  - sudo apt-get update
  - sudo apt-get install -f
  - sudo apt-get -f install dist-upgrade
  - df i
  - df h

  Used alot of these commands because I saw people have positive results with them. 
  My assumption is that the kernel didn't install certain packages because it is not compatible with my CPU?
  ...and now the update is dependant of a certain package that is not there. I recently installed the OS and I never was able to prompt the installation to FORCEPAE and this is at the root of the problem. 


  Thanks guys.

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-34-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic i686
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sherwino   1678 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Mon Mar 30 01:18:14 2015
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.16.0-34-generic_3.16.0-34.45_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-34-generic_3.16.0-34.45_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.16.0-34-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=28d9622c-d5b8-400e-9cf4-58678584e39a
  InstallationDate: Installed on 2015-03-28 (1 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D400
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=9be3b57c-7d22-4266-bd9a-382d4498817d ro rootflags=sync quiet splash vt.handoff=7
  RelatedPackageVersions: grub-pc 2.02~beta2-15
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.16.0-34-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/03/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A07
  dmi.board.name: 0H8867
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA07:bd09/03/2004:svnDellComputerCorporation:pnLatitudeD400:pvr:rvnDellComputerCorporation:rn0H8867:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D400
  dmi.sys.vendor: Dell Computer Corporation

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