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Message #11052
[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird
Greg Supina, could you please capture the oops following
https://wiki.ubuntu.com/DebuggingSystemCrash ?
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https://bugs.launchpad.net/bugs/1176062
Title:
System usually crashes when starting Firefox and/or Thunderbird
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When starting up either Firefox or Thunderbird,the system freezes.
First the cursor usually freezes and no input is possible, but the
desktop display remains, sometimes for a few seconds. Then a pattern
of horizontal bars appears on the screen. The bars are about two or
three inches wide and about an eighth of an inch high, in various
shades of color or black and white. Each thin horizontal bar looks
like it is a sliver copied from the display picture that existed on
the screen before the crash.
System almost always crashes when I click on an e-mail link in
Thunderbird, as soon as the system attempts to start up the Firefox
browser.
System frequently crashes if I attempt to start up either Firefox or
Thunderbird after I have previously run the other application. So, if
I run Thunderbird and close it, then try to run Firefox, a crash
occurs. Or if I run Firefox and close it, then try to run Thunderbird,
I get a crash.
System occasionally crashes the first time I try to run either Firefox
or Thunderbird, even when I have never opened either application
previously during the session.
Basically, I can only use either Firefox or Thunderbird once, or
sometimes twice, per session, before the system freezes and requires a
cold boot.
However, the system sometimes crashes without opening
Firefox/Thunderbird, please see comment 7 for more details.
System crashed after leaving it for a few hours. The screen saver
blanked out the screen by that time, I move the cursor, the
application I had been using appeared briefly (it was a Sudoko game I
had been playing a few hours earlier), then the lines appeared in its
place and the system froze.
Pressing Alt+SysRq+1 followed by Alt+SysRq+t does nothing. It is a
total system freeze and requires a cold boot.
Problem began after installing upgrade to Ubuntu 13.04 (raring).
My system is:
Ubuntu 13.04 (raring)
Gnome 3.6.3
Kernel 3.8.0-19 generic
GCC Version 1.13.3
CPU Athentic AMD
Model AMD Athlon 7850 Dual-Core
Graphics Card: NVIDIA C61 (GeForce 7025 / nForce 630a)
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: greg 1507 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg:
[ 21.346507] ppdev: user-space parallel port driver
[ 23.736201] forcedeth 0000:00:07.0: irq 43 for MSI/MSI-X
[ 23.736231] forcedeth 0000:00:07.0 eth0: MSI enabled
[ 24.695822] init: smbd main process (784) killed by HUP signal
[ 24.695845] init: smbd main process ended, respawning
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=b412675c-8884-448d-9fd3-17bc96318eea
InstallationDate: Installed on 2012-11-01 (210 days ago)
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Lsusb:
Bus 002 Device 002: ID 04a9:2206 Canon, Inc. CanoScan N650U/N656U
Bus 002 Device 003: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
Bus 002 Device 004: ID 03eb:3301 Atmel Corp. at43301 4-Port Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-23-generic root=UUID=f0914b6a-90d7-4c75-95c1-afe10214cb3a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11
RelatedPackageVersions:
linux-restricted-modules-3.8.0-23-generic N/A
linux-backports-modules-3.8.0-23-generic N/A
linux-firmware 1.106
RfKill:
Tags: raring
Uname: Linux 3.8.0-23-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-25 (35 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 05/19/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0704
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N68-AM SE2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd05/19/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AMSE2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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