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[Bug 1429240] Re: Fail to configure shiner T network adapter during installation

 

*** This bug is a duplicate of bug 1424884 ***
    https://bugs.launchpad.net/bugs/1424884

** Tags removed: targetmilestone-inin---
** Tags added: targetmilestone-inin1504

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https://bugs.launchpad.net/bugs/1429240

Title:
  Fail to configure shiner T network adapter during installation

Status in linux-firmware package in Ubuntu:
  New

Bug description:
  Problem Description
  ========================
  fail to configure shiner T network adapter during installation

  ---uname output---
  Ubuntu15-04
   
  ---Additional Hardware Info---
  Shiner T network adapter 

   
  Machine Type = 9119-MHE 
   
  Steps to Reproduce
  =========================
   
                            GNU GRUB  version 2.02~beta2

   +----------------------------------------------------------------------------+
   | Install Ubuntu 15.04                                                       | 
   |*Install Ubuntu 15.04 w/ multipath                                          |
   | Install Ubuntu 14.04.1 LTS                                                 |
   | Install Ubuntu 14.04.1 LTS w/ preseed                                      |
   | Rescue mode (14.10 kernel)                                                 |
   |                                                                            |
   |                                                                            |
   |                                                                            |
   |                                                                            |
   |                                                                            |
   |                                                                            |
   |                                                                            | 
   +----------------------------------------------------------------------------+

        Use the ^ and v keys to select which entry is highlighted.          
        Press enter to boot the selected OS, `e' to edit the commands       
        before booting or `c' for a command-line.                          

                                                            
    

     [!!] Configure the network 
                                                                             
     Your system has multiple network interfaces. Choose the one to use as   
     the primary network interface during the installation. If possible,     
     the first connected network interface found has been selected.          
                                                                             
     Primary network interface:                                              
                                                                             
      eth0: Ethernet                                                         
    ===>  eth1: Broadcom Corporation NetXtreme II BCM57810 10 Gigabit Ether      
      eth2: Broadcom Corporation NetXtreme II BCM57810 10 Gigabit Ether      
      eth3: Broadcom Corporation NetXtreme II BCM57810 10 Gigabit Ether      
      eth4: Broadcom Corporation NetXtreme II BCM57810 10 Gigabit Ether      
                                                                             
         <Go Back>                                                           
                                                                             
    
   [!!] Configure the network 
                                                                            
                        Network autoconfiguration failed                    
      Your network is probably not using the DHCP protocol. Alternatively,  
      the DHCP server may be slow or some network hardware is not working   
      properly.                                                             
                                                                            
                                   <Continue>                               
                                                                            
     
    [!!] Configure the network 
                                                                             
     From here you can choose to retry DHCP network autoconfiguration        
     (which may succeed if your DHCP server takes a long time to respond)    
     or to configure the network manually. Some DHCP servers require a       
     DHCP hostname to be sent by the client, so you can also choose to       
     retry DHCP network autoconfiguration with a hostname that you           
     provide.                                                                
                                                                             
     Network configuration method:                                           
                                                                             
             Retry network autoconfiguration                                 
             Retry network autoconfiguration with a DHCP hostname            
           ===>  Configure network manually                                      
                                                                             
             Do not configure the network at this time                       
                                                                             
         <Go Back>                                                           
                                                                             
    
         [!!] Configure the network 
                                                                         
         The IP address is unique to your computer and may be:           
                                                                         
          * four numbers separated by periods (IPv4);                    
          * blocks of hexadecimal characters separated by colons (IPv6). 
                                                                         
         You can also optionally append a CIDR netmask (such as "/24").  
                                                                         
         If you don't know what to use here, consult your network        
         administrator.                                                  
                                                                         
         IP address:                                                     
                                                                         
         10.33.27.148___________________________________________________ 
                                                                         
             <Go Back>                                    <Continue>     
                                                                         
        
     [!!] Configure the network 
                                                                            
       The netmask is used to determine which machines are local to your    
       network.  Consult your network administrator if you do not know the  
       value.  The netmask should be entered as four numbers separated by   
       periods.                                                             
                                                                            
       Netmask:                                                             
                                                                            
       255.255.0.0_________________________________________________________ 
                                                                            
           <Go Back>                                         <Continue>     
                                                                            
      
      [!!] Configure the network 
                                                                            
      The gateway is an IP address (four numbers separated by periods) that 
      indicates the gateway router, also known as the default router.  All  
      traffic that goes outside your LAN (for instance, to the Internet) is 
      sent through this router.  In rare circumstances, you may have no     
      router; in that case, you can leave this blank.  If you don't know    
      the proper answer to this question, consult your network              
      administrator.                                                        
                                                                            
      Gateway:                                                              
                                                                            
      10.33.0.1____________________________________________________________ 
                                                                            
          <Go Back>                                          <Continue>     
                                                                            
     
      [!!] Configure the network 
                                                                            
      The name servers are used to look up host names on the network.       
      Please enter the IP addresses (not host names) of up to 3 name        
      servers, separated by spaces. Do not use commas. The first name       
      server in the list will be the first to be queried. If you don't want 
      to use any name server, just leave this field blank.                  
                                                                            
      Name server addresses:                                                
                                                                            
      9.3.66.216___________________________________________________________ 
                                                                            
          <Go Back>                                          <Continue>     
                                                                            
     

        [!] Configure the network 
                                                                          
                                      Error                               
        An error occurred and the network configuration process has been  
        aborted. You may retry it from the installation main menu.        
                                                                          
                                   <Continue>                             
                                                                          
       

  
      [!] Configure the network 
                                                                            
      Please enter the hostname for this system.                            
                                                                            
      The hostname is a single word that identifies your system to the      
      network. If you don't know what your hostname should be, consult your 
      network administrator. If you are setting up your own home network,   
      you can make something up here.                                       
                                                                            
      Hostname:                                                             
                                                                            
      riverlp1_____________________________________________________________ 
                                                                            
          <Go Back>                                          <Continue>     
                                                                            
     
   [!] Configure the network 
                                                                            
      The domain name is the part of your Internet address to the right of  
      your host name.  It is often something that ends in .com, .net, .edu, 
      or .org.  If you are setting up a home network, you can make          
      something up, but make sure you use the same domain name on all your  
      computers.                                                            
                                                                            
      Domain name:                                                          
                                                                            
      isst.aus.stglabs.ibm.com_____________________________________________ 
                                                                            
          <Go Back>                                          <Continue>     
                                                                            
     

      [!!] Download debconf preconfiguration file 
                                                                            
                  Failed to retrieve the preconfiguration file              
      The file needed for preconfiguration could not be retrieved from      
      http://10.33.11.31/distros/ubuntu/preseed.cfg. The installation will  
      proceed in non-automated mode.                                        
                                                                            
                                   <Continue>                               
                                                                            
     
        [!!] Download debconf preconfiguration file 
                                                                          
                            Installation step failed                      
        An installation step failed. You can try to run the failing item  
        again from the menu, or skip it and choose something else. The    
        failing step is: Download debconf preconfiguration file           
                                                                          
                                   <Continue>                             
                                                                          
       
                [?] Ubuntu installer main menu 
                                                                   
                Choose the next step in the install process:       
                                                                   
                    Choose language                                
                    Configure the keyboard                         
                    Detect network hardware                        
                    Configure the network                          
                   ==> Download debconf preconfiguration file         
                    Choose a mirror of the Ubuntu archive          
                    Download installer components                  
                    Change debconf priority                        
                    Save debug logs                                
                    Execute a shell                                
                    Abort the installation    

  Then it goes to loop for "Download debconf preconfiguration file".

   
  Install method: NFS

  
  == Comment: # - Vaishnavi Bhat <vaish123@xxxxxxxxxx> -  ==
  From the log we see a lot of bnx2x error 

  Mar  5 19:59:28 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing
  Mar  5 19:59:29 kernel: [   25.157501] bnx2x 0001:50:00.0: Direct firmware load for bnx2x/bnx2x-e2-7.10.51.0.fw failed with error -2
  Mar  5 19:59:29 kernel: [   25.157505] bnx2x: [bnx2x_init_firmware:12969(eth1)]Can't load firmware file bnx2x/bnx2x-e2-7.10.51.0.fw
  Mar  5 19:59:29 kernel: [   25.157506] bnx2x: [bnx2x_func_hw_init:5523(eth1)]Error loading firmware
  Mar  5 19:59:29 kernel: [   25.157509] bnx2x: [bnx2x_nic_load:2704(eth1)]HW init failed, aborting
  Mar  5 19:59:29 kernel: [   25.237479] bnx2x 0001:50:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.10.51.0.fw failed with error -2
  Mar  5 19:59:29 kernel: [   25.237482] bnx2x: [bnx2x_init_firmware:12969(eth2)]Can't load firmware file bnx2x/bnx2x-e2-7.10.51.0.fw
  Mar  5 19:59:29 kernel: [   25.237483] bnx2x: [bnx2x_func_hw_init:5523(eth2)]Error loading firmware
  Mar  5 19:59:29 kernel: [   25.237486] bnx2x: [bnx2x_nic_load:2704(eth2)]HW init failed, aborting
  Mar  5 19:59:29 kernel: [   25.349468] bnx2x 0002:80:00.0: Direct firmware load for bnx2x/bnx2x-e2-7.10.51.0.fw failed with error -2
  Mar  5 19:59:29 kernel: [   25.349471] bnx2x: [bnx2x_init_firmware:12969(eth3)]Can't load firmware file bnx2x/bnx2x-e2-7.10.51.0.fw
  Mar  5 19:59:29 kernel: [   25.349472] bnx2x: [bnx2x_func_hw_init:5523(eth3)]Error loading firmware
  Mar  5 19:59:29 kernel: [   25.349475] bnx2x: [bnx2x_nic_load:2704(eth3)]HW init failed, aborting
  Mar  5 19:59:29 kernel: [   25.433470] bnx2x 0002:80:00.1: Direct firmware load for bnx2x/bnx2x-e2-7.10.51.0.fw failed with error -2
  Mar  5 19:59:29 kernel: [   25.433473] bnx2x: [bnx2x_init_firmware:12969(eth4)]Can't load firmware file bnx2x/bnx2x-e2-7.10.51.0.fw
  Mar  5 19:59:29 kernel: [   25.433475] bnx2x: [bnx2x_func_hw_init:5523(eth4)]Error loading firmware
  Mar  5 19:59:29 kernel: [   25.433477] bnx2x: [bnx2x_nic_load:2704(eth4)]HW init failed, aborting

  Looks like the bnx2x fail is causing the installation failure.

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