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[Bug 1406355] Re: [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>
Date: Wed, 01 Apr 2015 15:31:31 -0000
Reply-to: Bug 1406355 <1406355@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Did this issue start happening after an update/upgrade? Was there a
kernel version where you were not having this particular problem? This
will help determine if the problem you are seeing is the result of a
regression, and when this regression was introduced.   If this is a
regression, we can perform a kernel bisect to identify the commit that
introduced the problem.

** Also affects: linux (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: linux (Ubuntu)
       Status: New => Triaged

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: kernel-da-key

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https://bugs.launchpad.net/bugs/1406355

Title:
  [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Triaged

Bug description:
  no sound otput

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   sreejithkm   2404 F...m pulseaudio
   /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
   /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Dec 29 22:58:58 2014
  InstallationDate: Installed on 2014-05-15 (228 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sreejithkm   2404 F.... pulseaudio
   /dev/snd/controlC0:  sreejithkm   2404 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 028XKX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron3537:pvrA07:rvnDellInc.:rn028XKX:rvrA00:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 3537
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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