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Message #110786
[Bug 1437004] Re: USB devices not working since upgrading to kernel 3.13.0-48-generic from 3.13.0-46-generic
Same problem here. see also http://askubuntu.com/questions/603719/mouse-
and-keyboard-dont-work-after-update/604069#604069.
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https://bugs.launchpad.net/bugs/1437004
Title:
USB devices not working since upgrading to kernel 3.13.0-48-generic
from 3.13.0-46-generic
Status in linux-lts-trusty package in Ubuntu:
New
Bug description:
# lsb_release -rd
Description: Ubuntu 12.04.5 LTS
Release: 12.04
(I'm running trusty HWE).
USB2 and USB3 ports are not working with kernel 3.13.0-48-generic.
When I boot on previous kernel (3.13.0-46-generic), USB ports work.
If I unplug USB devices before booting and I connect USB devices
(keyboard, mouse) after boot is completed, USB devices are working.
If I reboot again with the devices plugged while booting, USB stops
working again.
Tried different keyboards and mices.
dmesg output on kernel 3.13.0-48-generic:
[ 12.318671] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[ 12.318687] ------------[ cut here ]------------
[ 12.318694] WARNING: CPU: 3 PID: 0 at /build/buildd/linux-lts-trusty-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0x413/0x440()
[ 12.318695] Modules linked in: rfcomm bnep parport_pc ppdev binfmt_misc xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 arc4 ath9k xt_state mac80211 x86_pkg_temp_thermal ip6table_filter ip6_tables ath9k_common intel_powerclamp ath9k_hw nf_conntrack_netbios_ns nf_conntrack_broadcast coretemp nf_nat_ftp kvm_intel nf_nat nf_conntrack_ftp nf_conntrack kvm ath iptable_filter ip_tables x_tables snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_intel crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel snd_hda_codec snd_hwdep snd_pcm ablk_helper snd_seq_midi snd_rawmidi snd_seq_midi_event cryptd snd_seq lrw cfg80211 gf128mul snd_timer ath3k snd_seq_device btusb glue_helper aes_x86_64 snd dm_multipath bluetooth soundcore scsi_dh snd_page_alloc mei_me psmouse mei mac_hid dcdbas serio_raw lpc_ich shpchp lp parport ums_realtek usb_storage dm_mirror dm_region_hash dm_log btrfs hid_generic usbhid hid raid6_pq xor libcrc32c i915 r8169 mii drm_kms_helper drm ahci libahci i2c_algo_bit video zram(C)
[ 12.318735] CPU: 3 PID: 0 Comm: swapper/3 Tainted: G C 3.13.0-48-generic #80~precise1-Ubuntu
[ 12.318735] Hardware name: Dell Inc. Inspiron 3647/02YRK5 , BIOS A05 08/18/2014
[ 12.318736] 000000000000062d ffff88019fb83d78 ffffffff81758abd 0000000000000007
[ 12.318738] 0000000000000000 ffff88019fb83db8 ffffffff8106afec ffff88019fb83dc8
[ 12.318740] ffff8801916c0000 0000000001033c01 0000000000000005 ffff880191573780
[ 12.318741] Call Trace:
[ 12.318742] <IRQ> [<ffffffff81758abd>] dump_stack+0x46/0x58
[ 12.318748] [<ffffffff8106afec>] warn_slowpath_common+0x8c/0xc0
[ 12.318750] [<ffffffff8106b03a>] warn_slowpath_null+0x1a/0x20
[ 12.318751] [<ffffffff815a54e3>] handle_cmd_completion+0x413/0x440
[ 12.318753] [<ffffffff815a6cee>] xhci_handle_event+0x1ae/0x2a0
[ 12.318755] [<ffffffff815a6f00>] xhci_irq+0x120/0x1f0
[ 12.318756] [<ffffffff815a6fe1>] xhci_msi_irq+0x11/0x20
[ 12.318758] [<ffffffff810c4abd>] handle_irq_event_percpu+0x5d/0x210
[ 12.318760] [<ffffffff810c4cb8>] handle_irq_event+0x48/0x70
[ 12.318761] [<ffffffff810c7737>] handle_edge_irq+0x77/0x110
[ 12.318764] [<ffffffff810170d2>] handle_irq+0x22/0x40
[ 12.318767] [<ffffffff8177042a>] do_IRQ+0x5a/0xe0
[ 12.318769] [<ffffffff8176552d>] common_interrupt+0x6d/0x6d
[ 12.318770] <EOI> [<ffffffff815fd9a1>] ? cpuidle_enter_state+0x61/0xe0
[ 12.318773] [<ffffffff815fd997>] ? cpuidle_enter_state+0x57/0xe0
[ 12.318774] [<ffffffff815fdae0>] cpuidle_idle_call+0xc0/0x210
[ 12.318777] [<ffffffff8101e9ee>] arch_cpu_idle+0xe/0x30
[ 12.318778] [<ffffffff810c3e38>] cpu_idle_loop+0x78/0x270
[ 12.318780] [<ffffffff810d9a02>] ? clockevents_register_device+0xe2/0x140
[ 12.318781] [<ffffffff810c409b>] cpu_startup_entry+0x6b/0x70
[ 12.318783] [<ffffffff8104477d>] start_secondary+0xcd/0xd0
[ 12.318784] ---[ end trace e631d24eb5e0edb6 ]---
[ 12.522719] usb 3-10: Device not responding to set address.
[ 12.726517] usb 3-10: device not accepting address 6, error -71
[ 12.838469] usb 3-10: new full-speed USB device number 7 using xhci_hcd
[ 12.855678] usb 3-10: New USB device found, idVendor=0cf3, idProduct=0036
[ 12.855680] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 13.066215] r8169 0000:02:00.0: Direct firmware load failed with error -2
[ 13.066218] r8169 0000:02:00.0: Falling back to user helper
[ 13.080987] r8169 0000:02:00.0 eth0: unable to load firmware patch rtl_nic/rtl8168g-2.fw (-2)
[ 13.088472] r8169 0000:02:00.0 eth0: link down
[ 13.088505] r8169 0000:02:00.0 eth0: link down
[ 13.088518] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 13.088691] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 13.244011] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 13.247046] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 14.749954] r8169 0000:02:00.0 eth0: link up
[ 14.749961] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 15.058449] nf_conntrack: automatic helper assignment is deprecated and it will be removed soon. Use the iptables CT target to attach helpers instead.
[ 15.689466] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[ 15.689470] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[ 15.689489] Bluetooth: hci0 urb ffff8800d160b240 failed to resubmit (22)
[ 15.689492] Bluetooth: hci0 urb ffff8800d160b300 failed to resubmit (22)
[ 15.689493] Bluetooth: hci0 urb ffff8800d160b3c0 failed to resubmit (22)
[ 15.689495] xhci_hcd 0000:00:14.0: HC died; cleaning up
[ 15.689518] usb 3-1: USB disconnect, device number 2
[ 15.737696] usb 3-3: USB disconnect, device number 3
[ 15.805461] usb 3-10: USB disconnect, device number 7
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80~precise1
ProcVersionSignature: Ubuntu 3.13.0-48.80~precise1-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-48-generic.
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lightdm 2188 F.... pulseaudio
/dev/snd/controlC0: lightdm 2188 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7e14000 irq 48'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,10280611,00100000'
Controls : 7
Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 49'
Mixer name : 'Realtek ALC662 rev3'
Components : 'HDA:10ec0662,10280611,00100300'
Controls : 37
Simple ctrls : 19
Date: Thu Mar 26 14:43:35 2015
HibernationDevice: RESUME=UUID=d7b5aaea-7657-41c2-9862-06457856f903
InstallationMedia: Ubuntu 12.04 - Release amd64
MachineType: Dell Inc. Inspiron 3647
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_CA.UTF-8
LANGUAGE=fr_CA:fr
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=7eaa2168-f725-4972-a6d6-ef5f76b138c9 ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/adminuser not ours.
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.79.18
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux-lts-trusty
StagingDrivers: zram
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 02YRK5
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/18/2014:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3647
dmi.sys.vendor: Dell Inc.
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References